Computer Hope

Software => Computer viruses and spyware => Topic started by: eadgem on April 19, 2012, 02:52:54 PM

Title: SVCHOST.exe or Newfolder.exe
Post by: eadgem on April 19, 2012, 02:52:54 PM
how the *censored* do i remove SVCHOST.exe or Newfolder.exe? i found it its on
c:/windows/system32/SVCHOST.exe also its main refragmenter (or creator) :
c:/windows/system32/autorun.ini
i found them both but how do i delete them? BTW this virus disables the following:
folder options,task manager,command prompt, run and some time google chrome*(so that we dont know how to get rid of this virus!! for that it disables these functions!)
im using sp3 windows xp pro pentium IV (4)!! pls help i have had this vorus for like 3 weeks by now and all it does is copies folder and takes up ram space!! i read all articles on this virus, the ones that might have helped , that website is blocked by this frekin *censored* virus! help asap!
Title: Re: SVCHOST.exe or Newfolder.exe
Post by: Allan on April 19, 2012, 02:57:56 PM
Please follow the instructions in the following link and post your logs:
http://www.computerhope.com/forum/index.php/topic,46313.0.html
Title: Re: SVCHOST.exe or Newfolder.exe
Post by: eadgem on April 19, 2012, 02:59:22 PM
i have tried evrything!!!!! im sick and tired of looking you guys suggest even i used newfolder.exe remover tool but didnt work it came back like a zombie and now wont go at all!!!!! i tried all things that unlock a folder so it can be deleted(virus folders probably) but it cant it says error!!!!!!!!!! help  ??? :-\
Title: Re: SVCHOST.exe or Newfolder.exe
Post by: eadgem on April 19, 2012, 02:59:52 PM
i tried that didnt help at ALL!  :P
Title: Re: SVCHOST.exe or Newfolder.exe
Post by: SuperDave on April 19, 2012, 05:18:40 PM
Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
SUPERAntiSpyware

If you already have SUPERAntiSpyware be sure to check for updates before scanning!

Download SuperAntispyware Free Edition (SAS) (http://www.superantispyware.com/download.html)
* Double-click the icon on your desktop to run the installer.
* When asked to Update the program definitions, click Yes
* If you encounter any problems while downloading the updates, manually download and unzip them from here (http://www.softpedia.com/get/Others/Signatures-Updates/SUPERAntiSpyware-Database-Definitions-Updates.shtml)
* Next click the Preferences button.

•Under Start-Up Options uncheck Start SUPERAntiSpyware when Windows starts
* Click the Scanning Control tab.
* Under Scanner Options make sure only the following are checked:

•Close browsers before scanning
•Scan for tracking cookies
•Terminate memory threats before quarantining
•Please leave the others unchecked

•Click the Close button to leave the control center screen.

* On the main screen click Scan your computer
* On the left check the box for the drive you are scanning.
* On the right choose Perform Complete Scan
* Click Next to start the scan. Please be patient while it scans your computer.
* After the scan is complete a summary box will appear. Click OK
* Make sure everything in the white box has a check next to it, then click Next
* It will quarantine what it found and if it asks if you want to reboot, click Yes

•To retrieve the removal information please do the following:
•After reboot, double-click the SUPERAntiSpyware icon on your desktop.
•Click Preferences. Click the Statistics/Logs tab.

•Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.

•It will open in your default text editor (preferably Notepad).
•Save the notepad file to your desktop by clicking (in notepad) File > Save As...

* Save the log somewhere you can easily find it. (normally the desktop)
* Click close and close again to exit the program.
*Copy and Paste the log in your post.
*********************************************
(http://i424.photobucket.com/albums/pp322/digistar/mbamicontw5.gif) Please download Malwarebytes Anti-Malware from here. (http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe)
Double Click mbam-setup.exe to install the application.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
*************************************************
Download Combofix from any of the links below, and save it to your DESKTOP. 

Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)

When saving ComboFix rename it to PCHelpForum.exe to prevent it from being blocked by malware.

To prevent your anti-virus application interfering with  ComboFix we need to disable it. See here  (http://www.pchelpforum.com/anti-virus/110194-how-disable-your-security-applications-4.html) for a tutorial regarding how to do so if you are unsure.
(http://i424.photobucket.com/albums/pp322/digistar/NSIS_disclaimer_ENG.png)

Click I Agree to start the program.

ComboFix will then extract the necessary files and you will see this:

(http://i424.photobucket.com/albums/pp322/digistar/NSIS_extraction.png)

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to  have this pre-installed on your machine before doing any malware  removal. This will not occur in Windows Vista and 7

It will allow you to boot up into a special recovery/repair  mode that will allow us to more easily help you should your computer  have a problem after an attempted removal of malware.

If you did not have it installed, you will see the prompt below. Choose YES.

(http://i424.photobucket.com/albums/pp322/digistar/RcAuto1.gif)

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

(http://i424.photobucket.com/albums/pp322/digistar/whatnext.png)

Click on Yes, to continue scanning for malware.

When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.
Title: Re: SVCHOST.exe or Newfolder.exe
Post by: eadgem on April 20, 2012, 12:17:36 AM
thyx but im still trying your info....its still downloading i will let you know when i finish it! and i have combofix will i download it again?
Title: Re: SVCHOST.exe or Newfolder.exe
Post by: SuperDave on April 20, 2012, 11:55:41 AM
Quote
i have combofix will i download it again?
CF only has a shelf life of 10 days so it would be better to download a new one. Delete the old one first.
Title: Re: SVCHOST.exe or Newfolder.exe
Post by: eadgem on April 21, 2012, 05:10:51 AM
hey i tried this SAS it got stuck in the first in msggfs like that something it got stuck and wasnt moving so after an hour i left and gave up it was stuck and wudnt move! what to do?
Title: Re: SVCHOST.exe or Newfolder.exe
Post by: SuperDave on April 21, 2012, 11:34:06 AM
Quote from: eadgem on April 21, 2012, 05:10:51 AM
hey i tried this SAS it got stuck in the first in msggfs like that something it got stuck and wasnt moving so after an hour i left and gave up it was stuck and wudnt move! what to do?
Open your Task Manager(CTRL+ALT+Delete) and end the SAS program. Please go on with the other scans.
Title: Re: SVCHOST.exe or Newfolder.exe
Post by: eadgem on April 21, 2012, 01:31:16 PM
hellloooo task manager is disabled so i cant open it duh sccvhost.exe disabled it!
Title: Re: SVCHOST.exe or Newfolder.exe
Post by: Salmon Trout on April 21, 2012, 01:39:46 PM
Quote from: eadgem on April 21, 2012, 01:31:16 PM
hellloooo ... duh

Way to get maximum help... not!
Title: Re: SVCHOST.exe or Newfolder.exe
Post by: SuperDave on April 21, 2012, 04:16:36 PM
If your computer is frozen, hold the power button down until it shuts off. Boot your computer in Safe Mode with NetWorking and run the MBAM scan. Also, run this scanner in Safe Mode.

Save these instructions so you can have access to them while in Safe Mode.

Please click here (http://devbuilds.kaspersky-labs.com/devbuilds/AVPTool/) to download AVP Tool by Kaspersky.
Leave the rest of the settings as they appear as default.
•Then click on Scan at the to right hand Corner.
•It will automatically Neutralize any objects found.
•If some objects are left un-neutralized then click the button that says Neutralize all
•If it says it cannot be neutralized then choose the delete option when prompted.
•After that is done click on the reports button at the bottom and save it to file name it Kas.
•Save it somewhere convenient like your desktop and just post only the detected Virus\malware in the report it will be at the very top under Detected post those results in your next reply.

Note: This tool will self uninstall when you close it so please save the log before closing it.
Title: Re: SVCHOST.exe or Newfolder.exe
Post by: eadgem on April 22, 2012, 01:48:40 PM
hey i used MBYM and it removed most of the viruses (only 8 were found) and whenever i click SAS this comes:
--------------------------------------------------------------
        l       Microsoft Visual C++ Runtime Library           l       
--------------------------------------------------------------
   Runtime Error!

R6002
-float point not supported

                                                                                     l  OK  l


i get that alot of times when i try to open other files....the files dont open any solution to the problem?
Title: Re: SVCHOST.exe or Newfolder.exe
Post by: Linux711 on April 22, 2012, 03:56:00 PM
Quote
i get that alot of times when i try to open other files....the files dont open any solution to the problem?

Probably your exe file associations are broken.

http://filext.com/WinXP_EXE_Fix.reg (http://filext.com/WinXP_EXE_Fix.reg)

Dave, I hope you don't have a problem with my posting.  :'(
Title: Re: SVCHOST.exe or Newfolder.exe
Post by: SuperDave on April 22, 2012, 07:43:53 PM
Here's (http://www.computerhope.com/issues/ch000380.htm) a link that may help with the runtime errors.
Title: Re: SVCHOST.exe or Newfolder.exe
Post by: eadgem on April 23, 2012, 06:06:53 AM
thyxxxxxxx GUYS!!!!!!