Computer Hope

Hardware => Hardware => Topic started by: deenamharper on June 08, 2012, 11:10:47 PM

Title: Keyboard not being recognized, cannot enter password to start up computer
Post by: deenamharper on June 08, 2012, 11:10:47 PM

my old keyboard died >:(. and i could not unlock my computer. i went and bought a new plug & play keyboard and thought that would fix the issue :) however the computer will not recognize the new keyboard unless i am in set up mode.  :( i tried to disable the password but was unsuccessful. so now im dumbfounded on what to do. can someone please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ??? ??? ???

Title: Re: Keyboard not being recognized, cannot enter password to start up computer
Post by: Lisa_maree on June 09, 2012, 10:48:38 PM

Hi

If your bios has a setting for usb legacy support try enabling that or the only other way is to start the computer with a PS2 keyboard with your usb connected and after windows boots the usb keyboard will be installed and work.