Computer Hope
Software => Computer viruses and spyware => Topic started by: msjanis1 on September 13, 2012, 07:40:13 AM
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I have searched the forum and tried solutions found elsewhere. Saved rkill and superantispyware programs on CD, not usb. Tried to run all three rkill applications on the infected laptop and tried to open task manager. I cannot run any of them.
PLEASE HELP!
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ok, I went into safe mode, was able to run rkill, superantispyware, and malware. Here are my last two malware logs after doing that:
FIRST LOG
Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org
Database version: v2012.07.28.04
Windows Vista Service Pack 2 x86 NTFS (Safe Mode)
Internet Explorer 9.0.8112.16421
Janis :: JANIS-PC [administrator]
9/13/2012 10:35:58 AM
mbam-log-2012-09-13 (10-35-58).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 197245
Time elapsed: 7 minute(s), 13 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 1
HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Live Security Platinum (Rogue.LiveSecurityPlatinum) -> Quarantined and deleted successfully.
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 1
C:\Users\Janis\Documents\Desktop\Live Security Platinum.lnk (Rogue.LiveSecurityPlatinum) -> Quarantined and deleted successfully.
(end)
SECOND LOG
Malwarebytes Anti-Malware 1.65.0.1400
www.malwarebytes.org
Database version: v2012.09.13.07
Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Janis :: JANIS-PC [administrator]
9/13/2012 10:54:49 AM
mbam-log-2012-09-13 (10-54-49).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 206593
Time elapsed: 13 minute(s), 33 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|limlz (Trojan.RedirRdll2.Gen) -> Data: "C:\Windows\System32\rundll32.exe" "C:\Users\Janis\AppData\Roaming\limlz.dll",CheckReadBuffer -> Quarantined and deleted successfully.
Registry Data Items Detected: 2
HKCR\CLSID\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32| (Trojan.0Access) -> Bad: (C:\$Recycle.Bin\S-1-5-18\$ebc961a9e28e4bf860ea4fd39f364049\n.) Good: (fastprox.dll) -> Quarantined and repaired successfully.
HKCR\CLSID\{FBEB8A05-BEEE-4442-804E-409D6C4515E9}\InProcServer32| (Trojan.0Access) -> Bad: (C:\$Recycle.Bin\S-1-5-21-3523910930-3394803794-1696598053-1000\$ebc961a9e28e4bf860ea4fd39f364049\n.) Good: (shell32.dll) -> Quarantined and repaired successfully.
Folders Detected: 0
(No malicious items detected)
Files Detected: 2
C:\$RECYCLE.BIN\S-1-5-18\$ebc961a9e28e4bf860ea4fd39f364049\n (Trojan.0Access) -> Delete on reboot.
C:\Windows\assembly\GAC\Desktop.ini (Rootkit.0access) -> Delete on reboot.
(end)
Please let me know if there is anything else I need to do. THANKS!
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Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.
1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.
If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please download AdwCleaner (http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner)by Xplode onto your Desktop.
- Double click on AdwCleaner.exe to run the tool.
- Click on Search.
- A logfile will automatically open after the scan has finished.
- Please post the content of that logfile in your reply.
- You can find the logfile at C:\AdwCleaner[Rn].txt as well - n is the order number.
*********************************************
Download Combofix from any of the links below, and save it to your DESKTOP.
Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)
To prevent your anti-virus application interfering with ComboFix we need to disable it. See here (http://www.pchelpforum.com/anti-virus/110194-how-disable-your-security-applications-4.html) for a tutorial regarding how to do so if you are unsure.
- Close any open windows and double click ComboFix.exe to run it.
You will see the following image:
(http://i424.photobucket.com/albums/pp322/digistar/NSIS_disclaimer_ENG.png)
Click I Agree to start the program.
ComboFix will then extract the necessary files and you will see this:
(http://i424.photobucket.com/albums/pp322/digistar/NSIS_extraction.png)
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. This will not occur in Windows Vista and 7
It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
If you did not have it installed, you will see the prompt below. Choose YES.
(http://i424.photobucket.com/albums/pp322/digistar/RcAuto1.gif)
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
(http://i424.photobucket.com/albums/pp322/digistar/whatnext.png)
Click on Yes, to continue scanning for malware.
When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.
Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.
************************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.
Link 1 (http://screen317.spywareinfoforum.org/SecurityCheck.exe)
Link 2 (http://screen317.changelog.fr/SecurityCheck.exe)
* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.
Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.