Computer Hope

Hardware => Hardware => Topic started by: saeid on December 08, 2012, 01:21:14 PM

Title: Unkown Virus
Post by: saeid on December 08, 2012, 01:21:14 PM
Hello
My laptop cant show my external hard drive inspite of it installs drivers ?
Can anyone help me what can I do for it ?
Title: Re: Unkown Virus
Post by: patio on December 08, 2012, 01:42:05 PM
What makes you think it's a virus ? ?
How is the HDD reported in Disk Management ? ?
Title: Re: Unkown Virus
Post by: Lisa_maree on December 08, 2012, 01:43:57 PM
Hello saeid

I take from your post that the Laptop detects the drive ( you said loads drivers for it) but you can't access the drive.

You could try a program called find and mount from here http://findandmount.com/
Please not the size of the partitions found if they are showing as 0  size or not ntfs or fat please report back here

Thanks

Lisa_maree
Title: Re: Unkown Virus
Post by: saeid on December 09, 2012, 09:58:19 AM
First of all thank you for your reply
I didn't explain very well, when I attach my external hard to USB, first a sign appear that says you attach your hard then when I want to open my hard there is no icon in My Computer for it, so I tried this with another laptop and it did worked. I don't know how to fix this problem.
Title: Re: Unkown Virus
Post by: patio on December 09, 2012, 10:42:43 AM
Plug it back into the PC it doesn't show up in...wait 20 seconds then open Disk Management and see if it's listed...if it is right clik it and select Properties and post back with the info....

Note: For Disk Management right clik My Computer...select Manage...then Disk Management...give it time to populate.
Title: Re: Unkown Virus
Post by: saeid on December 09, 2012, 11:09:52 AM
I did it,
here I have

Disk 1
Basic
698.64 GB
Online
Healthy (Active, Primary Partition)
and in properties I have 0 bytes free space and when I want to check for error I get this notification : Windows cant access the disk.
Title: Re: Unkown Virus
Post by: saeid on December 09, 2012, 11:16:50 AM
there is something wrong with my windows I think, because with other systems I dont have this problem
Title: Re: Unkown Virus
Post by: Lisa_maree on December 09, 2012, 01:03:31 PM
hello

From what you listed disk manager is reporting about the drive all you need to do is right click on the drive and and select assign drive letter.
Then windows will give it the next drive letter. and you should be able to access the drive  :)

Lisa_maree
Title: Re: Unkown Virus
Post by: saeid on December 10, 2012, 07:59:38 AM
thank you very much for your help . :)