Computer Hope

Hardware => Hardware => Topic started by: alghul on February 07, 2013, 07:01:31 PM

Title: New computer/Lag + freezes+ looping sound problems
Post by: alghul on February 07, 2013, 07:01:31 PM
Hello everyone,

I built a new computer 3 weeks ago. I have a problem and I would like to have some advice since nothing I read on the forums worked.

Worked flawlessly for 2 weeks.
One week ago, i got some lag/buzzing sound in my headphones every now and then (lag lasting 5 secs); youtube, skype, Borderlands 2.
The day after, I would have this lag every 4 mins (like clockwork) and it would still last 5 secs.
Now, the lags do not happen that often but my computer freezes when i play games. The freezes are very random since they can appear after 2, 3 or 5 hours; always in different areas of the game.

Here is what happens when my computer freezes.

I can use my keyboard to access task manager. However, when I am in, I can't control my mouse (I can control my mouse when I am in the windows 8 menu to get to task manager).
Therefore, I force start it with the front button. When I press it, I hear a loud buzzing sound in my headphones (probably the sound of whatever is playing in loop) until it shots downs.
When it restarts, I still hear the buzzing sound very loud in my headphones but I have full control of my computer. I can therefore restart it properly with the windows menu.
When the computer boots again, it's like it never happened.

So I have some questions.

Do you think the lags and the freezes are related?
How come the problems appear now after 2 weeks (I didn't install anything in between).
If it would be a hardware problem, I guess I would have problems all the time? Right now, I can play Borderlands 2 maxed out with high FPS until...it freezes.

Lastly, I don't think its the cooling since I have a really nice case and all fans are working properly; Corsair Obsidian Series 650D Mid-Tower Case ATX 4X5.25 6X3.5INT USB USB3.0 1394 Fan Ctrl No PS.

I would really appreciate some help.
Title: Re: New computer/Lag + freezes+ looping sound problems
Post by: patio on February 07, 2013, 07:10:45 PM
What are the other specs ? ?
MBoard...CPU...RAM...PSU.
Title: Re: New computer/Lag + freezes+ looping sound problems
Post by: Geek-9pm on February 07, 2013, 07:16:22 PM
Quote
How come the problems appear now after 2 weeks (I didn't install anything in between).
No rational reason available. Things happen.

You must go back to the vendor. Most stores will accept a full refund on new items kept for a short time. Or use the factory warranty and call the factory.

IMHO there is no way to predict when electronic equipment can fail. The exception would be military equipment. There is a thing called MTBF.
Read this:
QuickStudy: Mean time between failures
http://www.computerworld.com/s/article/105781/MTBF
The point is that your computer is a 'lemon' and has to go back.
Title: Re: New computer/Lag + freezes+ looping sound problems
Post by: patio on February 07, 2013, 07:22:06 PM
A...He built it
B...I asked about components as he may not have purchased them all in one place...

And C...since he built it we need to dig a bit to determine which component it may be.
Title: Re: New computer/Lag + freezes+ looping sound problems
Post by: alghul on February 07, 2013, 07:23:45 PM
Hello,

Here it is:

Processor:   Intel Core i5-3570K 3.4GH
Motherboard:   Asus P8Z77-V LK
Memory:           Corsair Vengeance 8GB
Graphic Card:   MSI GeForce GTX 670
Storage           Intel 335 Series 240GB SSD & Samsung Spinpoint F3 1TB
Burner:             LG WH14NS40 Blu-ray burner
Audio  Card:   Asus Xonar DSX
Case:           Corsair Obsidian Series 650D   
Power supply:   Corsair HX650
KeyBoard:        Filco Majestouch 2 Camouflage Cherry MX Brown Switch 87 Key Mechanical Keyboard    
Monitor:           Dell U2713HM

Hope it helps.

Thanks
Title: Re: New computer/Lag + freezes+ looping sound problems
Post by: alghul on February 08, 2013, 04:20:50 PM
Do you have all the information you need or you need more details?

Thank you