Computer Hope
Hardware => Drivers => Topic started by: JacesJerc on February 11, 2013, 11:31:45 AM
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I removed these drivers from their original directory to another folder in My Documents:
usbstor.sys
usbport.sys
usbstor.inf
usbport.inf
usb.inf
usb.pnf
usbstor.pnf
usbport.pnf
I went to Device Manager and uninstalled all USB Root Hubs. After rebooting the XP PC, thinking the drivers would be recreated, the USB Root Hub, keyboard and mouse are not installed.
Now the XP PC is asking for the location of the drivers to install the USB Root Hub. I can't choose the folder's location in My Documents because the keyboard and mouse don't work.
I downloaded the exact same drivers from the internet which should work on our Windows XP Professional SP2 32-bit PC.
I burned the downloaded drivers to a cd using another PC. Inserted it into the XP PC and it almost worked. Installation was interrupted because the drivers are not verified by Microsoft. It's asking me to Continue Anyway or STOP Installation. I can't choose Continue Anyway because the mouse don't work.
Where can I get the same drivers only verified? Help me please. Thanks.
[recovering disk space, attachment deleted by admin]
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Re-install your MBoard Chipset drivers...why did you move the originals anyways ? ?
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Re-install your MBoard Chipset drivers...why did you move the originals anyways ? ?
I removed the originals because the computer didn't recognize my Nokia 5130 XpressMusic in USB mass memory mode. It said the device has malfunctioned. It worked fine before. So I tried to remedy that. How do I reinstall the motherboard chipset drivers?
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They will be on the Driver CD that shipped with the PC...
Or you can DLoad them from the manuf. site...
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I don't the driver cd but I did search on Intel.com for chipset drivers. I will try them and see what happens. I'll let you know how it turned out. Thanks alot for help.
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If it's an Intel MBoard you're on the right track...if it's an intel Chipset go to the MBoard manuf. site instead...they are different.
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I will try them both. But I've got to sleep now. It's past midnight here where I am. Bye for now.
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I didn't suggest try both...that may be a waste of time...
I stated if it's not an intel MBoard then get them directly from the MBoard manuf. site...
Sorry if this was unclear.
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Ok, I understand now. But how do I reinstall the chipset drivers if the mouse and keyboard don't work? That's the whole problem.
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They may function in safemode as that loads minimal Windows default drivers...
If not you may need a PS2 style keyboard and mouse.
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Did just try safemode, mouse and keyboard still don't work. What is a PS2 style keyboard and mouse?
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Here are the ps2 ports on a desktop.
(http://geek9pm.us/images/ps2_input.jpg)
Keyboard is purple, mouse is green.
Not all use the color codes.
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And they will work without being installed?
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That's whi i suggested them...you can boorow them if you know someone who uses that style.
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Sounds great but I checked our PC and I don't see any PS2 ports. What now?
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Do you have your WinXP CD ? ?...if so what exactly does it say on it ?
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No, I don't have the CD. Our PC is secondhand.
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Well i was going to suggest a Repair Install of XP (http://www.michaelstevenstech.com/XPrepairinstall.htm)...but you need a MS XP CD to do so...and the versions have to match...
See if you can borrow one on your end.
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Ok. I'll see what I can do.
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What is the model number? Motherboards without PS/2 ports will accept a USB keyboard. Start with just the keyboard and NO other USB things. The keyboard lights swill flash and you can get into the BIOS. If there is not keyboard found, the BIOS should halt with an error message.
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That works for the BIOS...he needs it for Windows...he has moved/deleted all USB drivers by mistake.
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That works for the BIOS...he needs it for Windows...he has moved/deleted all USB drivers by mistake.
Patio, your are right. He will have to install windows again to get the default drivers back.
If there is data he wants to save, now is the time to borrow a "Live" CD from a friend and use it to make a backup of his data
Or if he has another working PC, or another hard drive, he can save his stuff and install XP again.
This you tube video about using EASUS might help. Sort of.
http://www.youtube.com/watch?v=zObvaBPajeQ
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He has no XP CD...however if he finds one i'n going to have him do a repair install so his data and apps are retained...
Stay tuned...
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I removed the originals because the computer didn't recognize my Nokia 5130 XpressMusic in USB mass memory mode. It said the device has malfunctioned. It worked fine before. So I tried to remedy that. How do I reinstall the motherboard chipset drivers?
Are you plugging this directly into a USB port on the computer or through an external hub?
Some devices, like phones and external hard drives, are a bit demanding for power and will cause this error when they're plugged into a hub or a group of ports that already have significant pull from them. Try unplugging as many unnecessary devices as you can, then plugging in the phone.
From my experience, Nokia phones are notoriously finicky when doing this.
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I'm plugging it in the computer's own usb ports. No external hubs.
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You 've mentioned on your first post that they were moved to My Documents, have you tried using a Linux live disc to access the moved files back to their original directory?
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So far I haven't gotten hold of any CDs yet to fix the computer.
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Hi there. My parents took the computer in for repairs and they are stunned by this problem. Unfortunately they don't give out cds. It just shows how stupid they really are. I was wondering if I could suggest to them to do a repair install. My question to you is: will the keyboard and mouse work during the repairing process?
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If they know what they are doing...yes.
However them stating they have a lack of CD's tells me you may want to get an opinion of another shop...
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You 've mentioned on your first post that they were moved to My Documents, have you tried using a Linux live disc to access the moved files back to their original directory?
Wondering if this was done or its not possible to relocate back the moved files...
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Its common for the MB OEM to have several download sites based on region. Who made your MB?
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I think it was made by Intel.
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Our computer was taken to another repair shop and they did a Windows Drivers Repair. Now the computer is fixed and all our data was retained. Everything is working correctly. I won't be making the same mistake twice. Thank you for all your help, everybody. Keep well everyone.