Computer Hope

Hardware => Hardware => Topic started by: NNEagle on March 04, 2013, 05:15:07 PM

Title: Computer unable to start up
Post by: NNEagle on March 04, 2013, 05:15:07 PM

Hello friends,

Lap top info:Dell
WINDOWS 7 ULTIMATE, SERVICE PACK 1
PROCESSOR    I7
RAM    4 GB
SYS TYPE    64 BIT

I work on a schedule of one month on/off, this time when I came home and turned on the lap top, it took a very long time to load.
Then I got this message,\.
Computer was unable to start.
Option: Start windows normal/repair mode. From repair mode.
Start up Repair is checking your system for problems
Then, Start up Repair Fix will automatically fix errors
Then it prompts for a System Restore
Message: attempting repairs
After several minutes, Message: Unsuccessful, windows will start normal and the lap top comes to normal working.

 I hope I have given enough information. This lap top was bought from a Dell outlet, since I misplaced the purchase documents I was not able to ask them to do anything when it crashed about three months ago but had to rely on a computer repair out let who changed the hard drive as it had crashed. Thank you for your time and help which I always got from you kind people with computer problems of the past.

Title: Re: Computer unable to start up
Post by: DaveLembke on March 05, 2013, 01:29:45 PM

  I had a similar issue with my wifes system and am curious as to if you are running Windows 7 SP0 or Windows 7 SP1? My wifes system running Windows 7 SP0 had this same exact issue with every boot the system having to go through a repair process that was unsuccessful and yet would eventually normal boot and run ok. 

  I attempted to bring it to SP1 to see if that would correct this and it would not take the Service Pack update. I also ran checkdisk on her system and it came up with 3 files that were messed up somehow and checkdisk fixed the issues. Rebooted her system and problem was still there.

  I then scanned her system for malware/rootkits etc and it was clean. To fix her computer I ended up having to make (burn) a Windows 7 System Repair (DVD) Disc off my healthy computer running the same version, but different key, of Windows 7 64bit Home Premium, and repair her Windows 7 off of that by booting off this DVD and running the repair process.

  If you have a 2nd computer or a friend with Windows 7 of the same version and a DVD-RW drive, you might be able to burn a Windows 7 Repair Disc DVD and repair your system off of that.

 

Title: Re: Computer unable to start up
Post by: NNEagle on March 05, 2013, 05:56:00 PM

Thanks Dave, I will get someone to burn a repair Disc. I am running Windows 7 SP1.