Computer Hope

Hardware => Drivers => Topic started by: TheWaffle on April 27, 2013, 05:53:59 PM

Title: Bad drivers after malware removal
Post by: TheWaffle on April 27, 2013, 05:53:59 PM
An acre aspire had a lot of malware on it.  Removed it with spybot s&d and on reboot startup repair reported bad drivers. How do I delete the bad driver so it can replaced with generic ones? 

[recovering disk space, attachment deleted by admin]
Title: Re: Bad drivers after malware removal
Post by: TheWaffle on April 27, 2013, 05:55:03 PM
Start up repair pics

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Title: Re: Bad drivers after malware removal
Post by: TheWaffle on April 27, 2013, 05:56:14 PM
Cont

[recovering disk space, attachment deleted by admin]
Title: Re: Bad drivers after malware removal
Post by: patio on April 27, 2013, 08:22:28 PM
What is that reporting the errors ? ?
Is that the Acer diagnostics at boot ?
Is this a laptop or desktop ?
Title: Re: Bad drivers after malware removal
Post by: TheWaffle on April 27, 2013, 08:50:35 PM
It is a desktop and startup repair
Title: Re: Bad drivers after malware removal
Post by: Allan on April 28, 2013, 04:19:38 AM
spybot is old school and should be removed. The best malware apps are MalwareBytes and SuperAntispyware. Also, do you have an anti virus app installed? Did you run a full scan with it?
Title: Re: Bad drivers after malware removal
Post by: patio on April 28, 2013, 05:47:38 AM
So you are running the Acer repair...those screens are not from a startup repair which is built into Windows.
Title: Re: Bad drivers after malware removal
Post by: TheWaffle on April 28, 2013, 06:52:02 AM
That is WINDOWS startup repair saying that it can't fix the problem automatically.
I ran spybot off a cd out of laziness. ( I had it on a flash drive 10 feet away) so there are no logs.
The only malware from the long list I can remember was myweb search toolbar. 
The computer is running 3 different anti viruses all junk.  And 4 "system optimizers" all will be removed if I can get it to boot again.
Title: Re: Bad drivers after malware removal
Post by: patio on April 28, 2013, 08:07:25 AM
It didn't look like it here...'course it's a partial screenshot.
What Win version is this ? ?
What happens if you boot into safemode ? ?
Title: Re: Bad drivers after malware removal
Post by: TheWaffle on April 28, 2013, 12:57:26 PM
Its windows vista 32.
Ill try safe mode
Title: Re: Bad drivers after malware removal
Post by: TheWaffle on April 28, 2013, 01:35:24 PM
When I boot to safe mode it loads drivers but then hangs on crcdisk.sys then I get a black screen with my arrow. I can move and that's it. None of the keys on the keyboard do anything. It is also the last driver loaded on the "ntbtlog.txt".
Title: Re: Bad drivers after malware removal
Post by: patio on April 28, 2013, 01:53:19 PM
Sounds like a failing HDD to me...
Boot to safemode and run chkdsk /r from command prompt.
Title: Re: Bad drivers after malware removal
Post by: TheWaffle on April 28, 2013, 02:02:18 PM
Command prompt doesn't even display.
I tryed this.
I ran a full scan with gw scan and it said it was healthy.
Title: Re: Bad drivers after malware removal
Post by: TheWaffle on April 28, 2013, 04:52:30 PM
Gparted ado reported the drive as healthy.
Crc
Title: Re: Bad drivers after malware removal
Post by: TheWaffle on April 28, 2013, 04:55:01 PM
Is crcdisk.sys the same on all vista computers?  Can I copy it from a working vista installation?
Title: Re: Bad drivers after malware removal
Post by: patio on April 28, 2013, 05:35:21 PM
Now the story gets more intriguing...why is it missing from your Vista install ? ?
Title: Re: Bad drivers after malware removal
Post by: TheWaffle on April 28, 2013, 06:19:00 PM
It's not missing at least i hope its not, WINDOWS VISTA start up repair reports a bad driver.
This is the last driver it loads when I start windows normally before the screen flickers and then the computer restarts.
I am wondering if I can replace it from a working vista install.
Title: Re: Bad drivers after malware removal
Post by: patio on April 28, 2013, 06:25:42 PM
Where is this Vista CD from that your using for the repair ? ?
And what exactly does it say on it ? ?
Just because it hangs on startup with a driver listed is no indication it's that driver at fault...
The more we go into this the more confusing it seems to get.
If it's not a legit Vista CD that's probably 1/2 the issue right there.
Title: Re: Bad drivers after malware removal
Post by: TheWaffle on April 29, 2013, 06:04:26 AM
Its legit vista oem from acer

The dvd's repair gives me the same thing as vista's start up repair:
Windows was unable to repair your computer auto-maticly
Then it prompts me whether or not i want to report this to Microsoft.
and under the options is the option to view the details of the problem (2 of the 3 different screen shots)
Title: Re: Bad drivers after malware removal
Post by: TheWaffle on April 29, 2013, 06:21:04 PM
Some more iPod pictures:

[recovering disk space, attachment deleted by admin]
Title: Re: Bad drivers after malware removal
Post by: patio on April 29, 2013, 06:39:47 PM
I'm gonna have to pass on this one from here out...Good Luck.
Title: Re: Bad drivers after malware removal
Post by: TheWaffle on April 30, 2013, 05:42:06 AM
I tried the crcdisk.sys from the recovery partition and from a different vista installation.
I will now wipe the drive and reinstall.
Title: Re: Bad drivers after malware removal
Post by: TheWaffle on May 02, 2013, 03:14:53 PM
After vista failed to boot after many attempts of trying to install it, it occurred to me that one of the ram sticks could be bad.  Sure enough bios only reported one stick of ram.  (If you saw the screen shot of the model number I added 2 sticks of 256 ddr2) one wasn't in all the way and the other tested as bad.
Title: Re: Bad drivers after malware removal
Post by: patio on May 02, 2013, 05:30:05 PM
I gave up after you stated you did a repair install from an OEM Acer CD.