Computer Hope

Hardware => Hardware => Topic started by: STC on June 22, 2013, 03:24:58 PM

Title: dvd drive disappearing in windows 8
Post by: STC on June 22, 2013, 03:24:58 PM
Hi I have windows 8 with a 128gb ssd and a 750gb 7200rpm HDD and a dvd rw drive.

However ocassionally when i open my computer, my dvd drive disappears....the only thing that brings it back is a reboot...i tried putting my dvd drive on another sata port and it happens less frequently now, but still does happen ocassionally. can anyone recommend anything or know anything about this?

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Title: Re: dvd drive disappearing in windows 8
Post by: Allan on June 22, 2013, 03:42:24 PM
1) Have you recently installed any new software?

2) Does the drive always show when a disc is inserted?
Title: Re: dvd drive disappearing in windows 8
Post by: STC on June 22, 2013, 04:31:58 PM
1) Have you recently installed any new software?

2) Does the drive always show when a disc is inserted?

1. no, I just use this computer for my games, which is mostly skyrim, been having this problem since I installed windows 8 and my SSD few months ago, but don't have any fancy software besides my game and the OS at all.

2. No, I keep battlefield game disk in the drive at all times since that is the game i mostly play that requires a disk, and sometimes it shows  and other times the drive wont be there with the disk still in it.
Title: Re: dvd drive disappearing in windows 8
Post by: Allan on June 22, 2013, 05:17:08 PM
The fact that it's intermittent makes it difficult to diagnose. Here are some suggestions for when the drive NEVER appears:

1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
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2. Delete Upper & Lower Filters
 http://support.microsoft.com/kb/982116
Restart computer.
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3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
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4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.