Computer Hope
Software => Computer software => Topic started by: clar5 on September 16, 2013, 08:48:37 AM
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I am having a morning of *censored* with Microsoft Word. It just keeps crashing whether I'm trying to save something, copy/paste something, or even type something. Ill get the infamous crash box. I went into my event viewer and these are the events that I am seeing. Note: I do not see the Bluetooth add in listed at all in my add ins.
Log Name: Application
Source: Application Error
Date: 9/16/2013 10:34:58 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: MerylsLaptop
Description:
Faulting application WINWORD.EXE, version 14.0.7106.5001, time stamp 0x520b3934, faulting module gdiplus.dll_unloaded, version 0.0.0.0, time stamp 0x515ba857, exception code 0xc0000005, fault offset 0x740c74b2, process id 0x7f0, application start time 0x01ceb2e7b86317c6.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-09-16T14:34:58.000Z" />
<EventRecordID>179950</EventRecordID>
<Channel>Application</Channel>
<Computer>MerylsLaptop</Computer>
<Security />
</System>
<EventData>
<Data>WINWORD.EXE</Data>
<Data>14.0.7106.5001</Data>
<Data>520b3934</Data>
<Data>gdiplus.dll_unloaded</Data>
<Data>0.0.0.0</Data>
<Data>515ba857</Data>
<Data>c0000005</Data>
<Data>740c74b2</Data>
<Data>7f0</Data>
<Data>01ceb2e7b86317c6</Data>
</EventData>
</Event>
Log Name: Application
Source: Application Error
Date: 9/16/2013 10:19:05 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: MerylsLaptop
Description:
Faulting application WINWORD.EXE, version 14.0.7106.5001, time stamp 0x520b3934, faulting module gdiplus.dll_unloaded, version 0.0.0.0, time stamp 0x515ba857, exception code 0xc0000005, fault offset 0x740c74b2, process id 0x1f18, application start time 0x01ceb2e7435a3315.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-09-16T14:19:05.000Z" />
<EventRecordID>179945</EventRecordID>
<Channel>Application</Channel>
<Computer>MerylsLaptop</Computer>
<Security />
</System>
<EventData>
<Data>WINWORD.EXE</Data>
<Data>14.0.7106.5001</Data>
<Data>520b3934</Data>
<Data>gdiplus.dll_unloaded</Data>
<Data>0.0.0.0</Data>
<Data>515ba857</Data>
<Data>c0000005</Data>
<Data>740c74b2</Data>
<Data>1f18</Data>
<Data>01ceb2e7435a3315</Data>
</EventData>
</Event>
Log Name: Application
Source: Application Error
Date: 9/16/2013 10:15:49 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: MerylsLaptop
Description:
Faulting application WINWORD.EXE, version 14.0.7106.5001, time stamp 0x520b3934, faulting module gdiplus.dll_unloaded, version 0.0.0.0, time stamp 0x515ba857, exception code 0xc0000005, fault offset 0x740c74b2, process id 0x1e8c, application start time 0x01ceb2e5a0c4b199.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-09-16T14:15:49.000Z" />
<EventRecordID>179940</EventRecordID>
<Channel>Application</Channel>
<Computer>MerylsLaptop</Computer>
<Security />
</System>
<EventData>
<Data>WINWORD.EXE</Data>
<Data>14.0.7106.5001</Data>
<Data>520b3934</Data>
<Data>gdiplus.dll_unloaded</Data>
<Data>0.0.0.0</Data>
<Data>515ba857</Data>
<Data>c0000005</Data>
<Data>740c74b2</Data>
<Data>1e8c</Data>
<Data>01ceb2e5a0c4b199</Data>
</EventData>
</Event>
Theres about 6 more crashes. Can anyone tell me how to fix this? Thanks so much!
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Do you have iCloud installed?
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Yes I do. I do have an Ipad.
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Please uninstall iCloud and see if the problem persists
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Can I just disable iCloud perhaps? I am a frequent user of it.
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It's up to you. If you want to see if Word works, please uninstall it.
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I more or less turned it off so its no longer running, opened up word and am pretty much just doing random typing and saving. No crashing as of it.
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ok
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I went to copy/paste something in Word and it crashed again. :/
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It's up to you. If you want to see if Word works, please uninstall it.
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I removed it, and was able to copy/paste without it crashing once. Is there a way I can make it work again (I Cloud). It was working fine Word up until yesterday.
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Apparently Microsoft and Apple don't play well together. You might want to try Google Drive as an alternative to iCloud (that's what I use with my pc's, laptops & iPads). It comes with 15 Gigabytes free.
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Ive heard of Google Drive, but I know my Ipad has Icloud connected to it.
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There's no such thing as "connected to it" except that you can access it online - as you can (and must) any other cloud storage service. You can download Google Drive to your iPad. I use it on three different iPads.