Computer Hope

Hardware => Hardware => Topic started by: Tom C on September 17, 2013, 04:42:31 PM

Title: iBuyPower Dead On Arrival
Post by: Tom C on September 17, 2013, 04:42:31 PM

This was an "Opened and resealed" deal from nobetterdeal.com. I knew the unit wouldn't last for too long as-is but I did at least expect it to work on arrival.

Out of the box it would turn on for about half a second and then it would die. After I got it opened, I reseated RAM and GPU and all of the other motherboard connections and then it would start.

When I connect it to a monitor, though, the monitor  just sits there in a dormant state. BIOS doesn't even try to run. Neither the motherboard's connection nor the graphic card's will work.

I know the motherboard is at least partially functional because the CPU and GPU fans are running.

The tech told me it was either the motherboard or the PSU, but given that the stock PSU that they use on Amazon is only $25, I'm betting that it's the PSU, but I'm not an expert.

I had the tech trace the serial number and it turns out that this website nobetterdeal bought the unit from amazon. com after a customer returned it. I have about 24 days to decide on getting a refund or keeping the parts.

What do you think? Does it sound like the PSU? Or is it more likely the motherboard?

Thanks!


Specs:

Motherboard: Gigabyte Ultra Durable GA-78LMT-USB3
PSU: ALLIED ATX12V Model #:  SL-8320BTX

Other Specs:



    AMD FX-4130 (3.8GHz)
    8GB DDR3, Power Supply: 300 WATT
    1000 GB 7200 rpm Hard Drive
    AMD Radeon 6670 1GB
    Windows 8

Title: Re: iBuyPower Dead On Arrival
Post by: Tom C on September 17, 2013, 04:44:51 PM

Update: I've tried starting the computer with 1 stick of RAM installed and no RAM installed. Didn't make a difference. I've also tried starting it without the graphics card. \

Also, the CD-ROM drive will not open. I've confirmed that it's connected to the PSU and the motherboard, but no love. I'm not really sure what that implies.

If it sounds like the PSU I think I'll take the plunge and buy another one for $25. If it might be the motherboard too..idk.

Title: Re: iBuyPower Dead On Arrival
Post by: Computer_Commando on September 17, 2013, 04:52:46 PM

Return it while still under warranty.

Title: Re: iBuyPower Dead On Arrival
Post by: patio on September 17, 2013, 07:10:31 PM

Quote from: Computer_Commando on September 17, 2013, 04:52:46 PM

Return it while still under warranty.

   +1...

Title: Re: iBuyPower Dead On Arrival
Post by: kyle_engineer on September 17, 2013, 09:23:01 PM

+2... ...

Title: Re: iBuyPower Dead On Arrival
Post by: Calum on September 18, 2013, 04:51:02 AM

And +3.  I hope that was a really good price, because I wouldn't consider buying any of those parts at anything close to their standard retail price...especially not that PSU (which is likely to be the source of the issue).  That said, I would return it for a refund and buy something else.