Computer Hope

Hardware => Drivers => Topic started by: Mehrpou2 on October 09, 2013, 08:24:01 PM

Title: Install D-Link DSL-200 modem Problem
Post by: Mehrpou2 on October 09, 2013, 08:24:01 PM

Hello

I want to install the driver of a D-Link DSL-200 modem. But installer tells:
"The DSL Modem is already installed. To upgrade the software, you must remove the current software and then run Setup again later."
This USB modem driver has a particular way for install. The modem should not plug into computer until the wizard tells to do this (in the one of ending steps); and then, it tells to plugging in the modem for finishing install.
I think that I have plugged in it and done something before starting install as above; and for this reason some registry and/or files are made, without completing install.
I used its driver remover from D-Link website, but problem remained. I think I have to find and delete existing registry and/or files of driver, but I do not know how. 
Please help me for resolving this problem.  ??? 

O.S:  Windows XP SP2

Title: Re: Install D-Link DSL-200 modem Problem
Post by: Geek-9pm on October 09, 2013, 10:25:17 PM

Here is user guide for D-Link DSL-200.

http://www.dlink.com/-/media/Consumer_Products/DSL/DSL%20200/Manual/DSL200verB1Manualeng.pdf

Did you read it all the way?

Quote

DO NOT CONNECT THE USB CABLE

You must install the software first.

Title: Re: Install D-Link DSL-200 modem Problem
Post by: Mehrpou2 on October 10, 2013, 10:21:14 AM

Yes. I have read the manual, but unfortunately after connecting the USB cable! And as I said, difficult occurred for the same.
Now I want: How to find and delete registry (and files, if needed) that left from wrong action that create problem for correct installing. Software installer show:
"The DSL Modem is already installed … (as written in topic)."

Title: Re: Install D-Link DSL-200 modem Problem
Post by: patio on October 10, 2013, 11:05:48 AM

You don't need to go to the registry...
Go to Control Panel/Devices...right clik the modem and select remove...
Go to Add/Remove programs and remove the D-Link software...
Dis-connect the modem and power down...
Re-boot...install the software and wait til the prompt to connect the Modem.

Title: Re: Install D-Link DSL-200 modem Problem
Post by: Computer_Commando on October 10, 2013, 11:34:17 AM

An ADSL modem with no ethernet connection.
(http://www.madasafish.com/images/support/internet/gettingconnected/connection_settings/gettingstarteddlinkdslusb_5.jpg)

Title: Re: Install D-Link DSL-200 modem Problem
Post by: patio on October 10, 2013, 11:48:44 AM

HuH ? ?
It still needs to be re-installed properly...

Title: Re: Install D-Link DSL-200 modem Problem
Post by: Computer_Commando on October 10, 2013, 12:10:13 PM

True.  But I thought all modems had ethernet, so no drivers needed.

Title: Re: Install D-Link DSL-200 modem Problem
Post by: patio on October 10, 2013, 12:49:30 PM

It requires drivers...it's ancient...but still needs drivers to work properly.

Title: Re: Install D-Link DSL-200 modem Problem
Post by: Geek-9pm on October 10, 2013, 01:40:08 PM

Footnote.
DSL modems with only USB connection should be avoided.
Cheap DSL modems with a Ethernet  jack are under $40 at retail stores here in the USA. And the work with any OS.

Title: Re: Install D-Link DSL-200 modem Problem
Post by: Mehrpou2 on October 11, 2013, 05:34:12 PM

Thanks, All

Dear "patio"; about device manager, modem is not in it. Although I think if it was installed, it would be in "Network Adapters" (not "Modems").
In addition to, D-Link software is not in the "Add or Remove Programs" list. …