Computer Hope

Software => Internet browsers => Topic started by: topsy99 on October 18, 2013, 03:23:32 AM

Title: GONE toolbar
Post by: topsy99 on October 18, 2013, 03:23:32 AM

I have somehow downloaded a search bar name Gone which has attached itself to internet explorer. every time I run IE it starts in gone search.

how do I get rid of it.   I have attached picture.



[recovering disk space, attachment deleted by admin]

Title: Re: GONE toolbar
Post by: patio on October 18, 2013, 05:23:23 AM

It ys Qone8...not Gone.
DLoad install update and run both SuperAnti-Spyware and Malwarebytes anti malware....let them remove anything they find ...
When done re-boot.

Title: Re: GONE toolbar
Post by: PCdoc on October 18, 2013, 07:09:02 AM

You may also give a check in add/remove programs(win xp) or Programs and features (windows vista/7/8), if you are able to uninstall the toolbar from there. Be sure Internet explorer should be closed at that time.

Title: Re: GONE toolbar
Post by: topsy99 on October 18, 2013, 07:07:17 PM

does not appear in add/remove program. got this toolbat when downloading duplicate email removal program  bit ironic isn't it. seems everytime you download shareware you get deceitful programs every time. surely the shareware providers know better than this.

I have reset my search e.g. back to google on IE and seems to have quietened it down. was unable to remove from add ons in chrome or IE.   

I promise not to download shareware ever again. so they miss out on my business.

Title: Re: GONE toolbar
Post by: topsy99 on October 18, 2013, 07:09:03 PM

ps. malwarebytes did not get rid of it.

Title: Re: GONE toolbar
Post by: PCdoc on October 19, 2013, 01:09:05 AM

Download Rkill: Rkill (http://www.bleepingcomputer.com/download/rkill/dl/11/) The filename is IExplorer.exe Download to your desktop.

Download Adwcleaner: Adwcleaner (http://general-changelog-team.fr/fr/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner)

Download Windows Shortcut cleaner: Windows Shortcut Cleaner (http://www.bleepingcomputer.com/download/shortcut-cleaner/)

1) Run the file IExplorer.exe you just downloaded. Rkill will stop/kill any processes associated with malwares running in the background. Do not restart the computer as the processes will not run again until you restart.

2) Run the file Adwcleaner and click the scan button to scan your system for any toolbars and adwares. After scan is complete, review all tabs to see what has been found, Click Clean to remove all found objects. Your computer will restart to complete removal.
3) After computer restarts, run the downloaded sc-cleaner.exe Scan and remove all shortcuts created by the toolbar/adware.

Your computer now should be free from the gone toolbar and also any other toolbars you may not be aware of.

Title: Re: GONE toolbar
Post by: topsy99 on October 19, 2013, 02:12:02 AM

IE starts in google now.   chrome starts in GONE  when I hit home it goes to my home page.
Firefox is okay

suppose two out of three not bad.




seems okay otherwise.  thanks for your help.

Title: Re: GONE toolbar
Post by: PCdoc on October 19, 2013, 02:16:49 AM

Quote from: topsy99 on October 19, 2013, 02:12:02 AM

IE starts in google now.   chrome starts in GONE  when I hit home it goes to my home page.
Firefox is okay
suppose two out of three not bad.
seems okay otherwise.  thanks for your help.

Did you try the above steps?

Title: Re: GONE toolbar
Post by: topsy99 on October 19, 2013, 02:29:42 AM

yes   

tried as outlined.



cant work out how to stop it booting gone in chrome.

Title: Re: GONE toolbar
Post by: topsy99 on October 19, 2013, 02:31:39 AM

chrome seems to be going alright now.

Title: Re: GONE toolbar
Post by: patio on October 19, 2013, 02:38:44 AM

Did you run SAS as well ? ?

Title: Re: GONE toolbar
Post by: topsy99 on October 19, 2013, 03:45:21 AM

have run adwcleaner. had it mixed up with ad-aware.  it was very thorough.  what is SAS

Title: Re: GONE toolbar
Post by: topsy99 on October 19, 2013, 03:48:52 AM

think we are okay now. adwcleaner was amazing. thanks.

Title: Re: GONE toolbar
Post by: PCdoc on October 19, 2013, 04:03:33 AM

Glad we could help!  :)

Title: Re: GONE toolbar
Post by: patio on October 19, 2013, 06:29:30 AM

It was in my 1st reply...

   SuperAnti-Spyware