Computer Hope

Hardware => Drivers => Topic started by: 246qp on November 02, 2013, 07:06:32 AM

Title: Deleted USB port drivers
Post by: 246qp on November 02, 2013, 07:06:32 AM

OS: Windows 7
its a custom build computer,
SAPPHIRE HD7870 graphics card
Asus SABERTOOTH 990FX R2.0 Motherboard.
8Gigs ram

Hello everyone,
I have accidentaly deleted my Usb port drivers because none of the usb ports register my keyboard or mouse when I get to the windows login screen. however if i open the BIOS on startup they both work. I don't know how to fix this because when I get the startup repair screen and it asks me to restore my computer to an earlier working stage i can not use my mouse or keyboard to click on yes. Also I do not have any Ps/2 keyboards/mice if that makes a difference.

Thanks in advance

Title: Re: Deleted USB port drivers
Post by: patio on November 02, 2013, 07:24:21 AM

Re-install your MBoard chipset drivers from the Driver CD.

Title: Re: Deleted USB port drivers
Post by: 246qp on November 02, 2013, 07:40:49 AM

How? im not that experienced with computers. my friends helped me build mine

Title: Re: Deleted USB port drivers
Post by: patio on November 02, 2013, 07:53:33 AM

The MBoard should have come with a Driver CD...if it didn't you need to get the correct ones from the MBoard manuf. site...
DLoad it to your PC and double clik the file and setup will run...re-boot after.
The other alternative is have your builder friend over to assist.

Title: Re: Deleted USB port drivers
Post by: 246qp on November 02, 2013, 08:12:02 AM

I have a dvd but when I startup the computer using the dvd it gives me 2 options:
1) AMD AHCI/RAID WinXP Driver
2) FreeDOS command prompt

Which one do i choose?

Title: Re: Deleted USB port drivers
Post by: patio on November 02, 2013, 08:17:35 AM

Don't boot to it...boot 1st then open Win Explorer and locate the chipset drivers and install them.

Title: Re: Deleted USB port drivers
Post by: 246qp on November 02, 2013, 08:22:27 AM

I can't open win explorer because i can't use my mouse and keyboard once its booted up

Title: Re: Deleted USB port drivers
Post by: patio on November 02, 2013, 08:37:27 AM

If it's Win7 then boot to safemode...tap F8 repeatedly at powerup...don't wait for the Win logo...
Select Advanced boot options...
Then do a system restore to a date prior to the USB driver removal.

Title: Re: Deleted USB port drivers
Post by: 246qp on November 02, 2013, 08:39:49 AM

When i press f8 on startup it tells me to select the boot device.

Title: Re: Deleted USB port drivers
Post by: patio on November 02, 2013, 08:41:43 AM

Tap it repeatedly...that's not safemode.

Title: Re: Deleted USB port drivers
Post by: 246qp on November 02, 2013, 08:43:38 AM

Theres no safemode popping up. no matter how many times i press f8 on startup

Title: Re: Deleted USB port drivers
Post by: patio on November 02, 2013, 08:47:46 AM

System Restore at boot...Win7 (http://windows.microsoft.com/en-us/windows/what-are-system-recovery-options#what-are-system-recovery-options=windows-7)

Title: Re: Deleted USB port drivers
Post by: 246qp on November 02, 2013, 09:07:42 AM

I created a recovery Dvd but when it starts up when I have to like click on recover my keyboard and mouse dont work again.

Title: Re: Deleted USB port drivers
Post by: patio on November 02, 2013, 09:09:20 AM

Well you may need to borrow/buy a PS2 keyboard then...

Title: Re: Deleted USB port drivers
Post by: 246qp on November 02, 2013, 09:19:24 AM

Thats the last option?

Title: Re: Deleted USB port drivers
Post by: patio on November 02, 2013, 09:21:37 AM

Right now it's the most logical one...

Title: Re: Deleted USB port drivers
Post by: 246qp on November 02, 2013, 09:43:04 AM

Thats too bad. thank you very much for your help anyway patio

Title: Re: Deleted USB port drivers
Post by: patio on November 02, 2013, 09:47:10 AM

Anytime...you can get 1 new for about 10 - 12 Bucks anywhere.