Computer Hope

Hardware => Drivers => Topic started by: Silvernblack1919 on November 06, 2013, 10:11:55 PM

Title: My HP Notebook Mousepad and keyboard only work in safe mode
Post by: Silvernblack1919 on November 06, 2013, 10:11:55 PM

My HP notebook PC out of nowhere started freezing up on normal startup. You can use the mouse and keyboard for roughly two minutes then they freeze and the only way to use this computer is thru safe mode (back to basic drivers) I have tried several attempts at system restore with no luck. Tried uninstall mouse and keyboard drivers and replacing. ..no luck. Im not sure what else I can do. I ran full virus and malware scans and found nothing. My ex did at one point have a keylogger on my pc which I caught in the act of her using. Since then I believe I uninstalled it (but this was over a month ago). Any suggestions or fixes would be greatly appreciated. I have windows 7 by the way.

Thank you,
Brad

Title: Re: My HP Notebook Mousepad and keyboard only work in safe mode
Post by: Rezan on November 09, 2013, 03:39:26 AM

hello there

i had same problem as u have it here. even me i tried things as u did, after all i reinstalled os (windows) formatted then totally worked fine.

but before that try to use external keyboard and mouse? check is it same ?
also try to install graphic drivers

* for driver softwares or  driver updates you can download this software

Link removed...






Rezan