Computer Hope

Software => Internet browsers => Topic started by: jjsnag on December 02, 2013, 12:36:53 AM

Title: unable to load some web pages
Post by: jjsnag on December 02, 2013, 12:36:53 AM

Hi. I'm having trouble with my desk top, loading web pages. Some don't load at all and I get a message, "This page can't be displayed." Or in the case of Google.com.au, if it loads, it is very slow. I thought I might have gotten a virus, but I run my Avast virus checker (full scan) to no avail. I've also run Malwarebytes (full Scan) and come up with three detected problems. they are:

HKCR\AppID\{835315FC-1BF6-4CA9-80CD-F6C158D40692} (PUP.Opional.PriceGong.A)
HKCR\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3} (PUP.Optional.BrowseFox.A)
HKCR\AppID\PriceGongIE.DLL (PUP.Optional.PriceGong.A)

Apart from these the computer is supposed to be OK, but it's not.

Can someone please help??

I'd like to add that I can use my laptop, plugged into the same modem with no problem.  So it's definitely the computer.

Title: Re: unable to load some web pages
Post by: PCdoc on December 02, 2013, 05:07:16 AM

Which internet browser are you using? Have you checked with other browsers other than the one you are using?