Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: Nickocosmic on January 11, 2014, 11:05:23 PM
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I've had this a few times within a twenty minute period. Unsure of what it could be. Doing some quick research I've found it might be hardware related (GPU, CPU, etc.). Here is the info after restart:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: da
BCP1: 0000000000000504
BCP2: FFFFF6FC40068490
BCP3: 0000000000000020
BCP4: 000000000000D092
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Any assistance is greatly appreciated, thanks in advance.
EDIT
Forgot to list my specifications.
Rosewill 750w PSU
ASUS Sabertooth 990FX motherboard
AMD Phenom II x4 955
ASUS Radeon HD 7970
8GB Corsair DDR3 1600 (dual channel)
Lite-On DVD-RW
Samsung 840 Pro 128GB SSD (primary hard disk)
MAXTOR 500GB HDD
Seagate external 1.5TB USB HDD
Windows 7 Pro x64 SP1
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Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply
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Thanks for the quick reply. Here is what came up. I guess it was two different BSODS.
==================================================
Dump File : 011214-7035-01.dmp
Crash Time : 1/12/2014 12:55:33 AM
Bug Check String : SYSTEM_PTE_MISUSE
Bug Check Code : 0x000000da
Parameter 1 : 00000000`00000504
Parameter 2 : fffff6fc`40068490
Parameter 3 : 00000000`00000020
Parameter 4 : 00000000`0000d092
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+4785
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011214-7035-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,760
Dump File Time : 1/12/2014 12:56:08 AM
==================================================
==================================================
Dump File : 011214-7846-01.dmp
Crash Time : 1/12/2014 12:49:37 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`001893dc
Parameter 3 : fffff880`0c743140
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+2794e
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011214-7846-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,760
Dump File Time : 1/12/2014 12:50:15 AM
==================================================
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I've honestly never seen the first bsod before. The second one is related to your ati driver. Did you recently update the driver for your video card?
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I did update the driver last night to the latest one, I just don't remember if it was before or after that BSOD. Might have been after. Thanks for your replies, Allan.
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Revert back to the original driver...
Newer drivers are not always better drivers...
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As patio suggests, you should only update drivers if there is a specific need or reason to do so. Please roll back the driver to the previous version and let's see what happens.
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Alright, will do. Finishing up at work, and I'll post back.
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Alright, GPU driver rolled back, seems stable now I suppose. However, upon shutdown, I got this BSOD:
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Dump File : 011214-17300-01.dmp
Crash Time : 1/12/2014 6:15:47 PM
Bug Check String : SYSTEM_PTE_MISUSE
Bug Check Code : 0x000000da
Parameter 1 : 00000000`00000504
Parameter 2 : fffff6fc`4006bc88
Parameter 3 : 00000000`00000020
Parameter 4 : 00000000`0000d791
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011214-17300-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,760
Dump File Time : 1/12/2014 6:16:37 PM
==================================================
Also did a memory test with no faults.
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Do you have SoundMax audio drivers installed ? ?
If so do the same as above...
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I do not have SoundMax drivers, just Realtek HD Audio. Should I still do the same?
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That is a very rare error and is usually caused by a bad or conflicting driver. If you updated any other drivers recently, roll them back as well. Alternatively, you can use system restore to go back to a date before you updated the drivers.
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So on a whim, I decided to pull out one of my RAM sticks. No crashes/BSODs. I haven't gotten intense with usage yet, but I was able to play a couple games for about a half hour each without problems. I'll post back if anything happens. Thanks for the help, guys!