Computer Hope
Software => Computer software => Topic started by: guardian715 on May 17, 2014, 07:55:10 PM
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Hello everyone! I am very new here and I have a question that Google has no answer for, as I do not know how to properly describe the problem, so please bear with me.
I have an HP Compaq 6000 Pro All-In-One pc that works great, but has a small, yet incredibly annoying issue. When I updated my drivers after reinstalling Windows 7 32bit, my graphics card driver installed AMD Catalyst Control Center and since then, my screen will always malfunction when a lower resolution (native being 1920x1080). At the lower resolution, my screen will duplicate the original image it is trying to show. While the image is duplicated, my screen shakes, which renders any reading on the multiple screens incredibly difficult. This was not an issue BEFORE I updated my driver. Not updating the driver makes it so that I cannot use the native resolution. Can anyone PLEASE help? This has been plaguing me for weeks!
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...reinstalling Windows 7 32bit,
Why? A re-install of Windows 7 is justified in a few cases. What did you do? Did you have a reason to not save the drivers?
Please look at your user manual. If you did a re-install by the book, it would not be necessary to update the drivers.
But I am often wrong. Maybe somebody else knows more.
Is this the computer you have?
http://css.sdhc.k12.fl.us/SharedDocuments/HP_Service_Guides/SG_6000pro.pdf
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Did the video driver come from HP ? ?
If not remove the one you installed and use the HP one.
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I am downloading the driver from HP now. How do I install with these drivers even though I have the other one installed already?