Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: kunalthechamp on May 21, 2014, 03:28:18 AM
-
Hello,
I have recently started experiencing this issue on my Windows 7 x64 HP notebook. I first experienced this with winrar. Whenever I try extracting from a rar, it gives me this error: This program is blocked by group policy. For more information, contact your system administrator. I then moved to 7zip and it works fine. I then downloaded utorrent, does not open, gives me the same error, no harm done. Now the issue is when I want to uninstall the program, it gives me a similar error and wont let me uninstall it. The error: You do not have sufficient access to uninstall uTorrent. Please contact your system administrator. I am the only user on this computer and it is not connected to a LAN network. I have tried using Revo Uninstaller with no results. I also installed (and uninstalled) add gpedit. From: http://drudger.deviantart.com/art/Add-GPEDIT-msc-215792914.
I cant even find the program files for utorrent for me to delete. Please help!
I deleted the settings from %appdata%\utorrent
The second time I tried opening uTorrent my computer froze on me, no ctrl alt del results, no mouse, nothing had to force shut down frmo the power button.
-
Was this computer ever joined to a corporate network, or bought used in which it may have been owned by a business in the past, and hasn't been rebuilt clean install of OS since?
To me it seems as though it inherrited a group policy that even when offline is active. This is common with computers that were joined to a network with group policies that are no longer connected to that network.
-
I bought this from HP brand new. I did connect to a university network very often about a year back. I don't access that network any more.
-
The university network must have added this GP to prevent problems from joined private systems. One thing you can try is create a new user account with admin privileges on this computer. Then log off your main account and log in as that new account. Then see if this problem remains. I have seen in the past where GP remnants remain in a user profile and creating a new clean user account which creates a new profile fixes the problem.
If this fixes this, then you simply copy over the info from your old profile to the new profile and continue to use the new profile. After you know that all important data was successfully moved you then can delete the old profile and just continue to run with this new profile/account.
If the problem doesnt go away then its a global GP in the registry. Fixing this would be easiest if you had the system recovery set to build the system back up to factory settings like the day you first turned it on out of the box, however you would want to back up your data to an external hard drive or USB flash drive before doing this to avoid loss of data. Some system recovery sets allow for you to perform a repair which will keep your data safe and will just install the OS clean again. If you use this route, I would still back up important data first... I never take chances with important data. I have lost data in the past by thinking nothing would go wrong with a repair system recovery vs a full clean install on an old Acer Pentium 200Mhz many years ago with Windows 95. Since then I play it safe with my data and suggest to others to do the same to avoid loss.
-
The only way for you to bypass this issue is to create a user account with full access or reformat the laptop since you said it came from the university so some policies they have implemented on that machine are still working and security measures are still up and protecting the system.
-
Thanks for both your replies, it was actually a very easy fix. A friend looked at some logs and quickly realized the GP was due to CryptoPrevent that I had installed on my computer. Whitelisting winrar or temporarily disabling cryptoprevent solved the issue. Thanks.
-
Thanks for sharing the solution here in case anyone else ever runs into a similar issue they will now find this and say... Hey! I have that installed and maybe thats the problem and they may have a solution thanks to your follow up with the solution that you posted here.