Computer Hope

Software => Computer viruses and spyware => Virus and spyware removal => Topic started by: azreon on June 26, 2014, 11:29:04 PM

Title: not sure what to do
Post by: azreon on June 26, 2014, 11:29:04 PM
i just ran malwarebytes for the first time in a while i found that i had 115 pieces of malware i restated my computer and ran it again and got that number down to around 96 most of the malware has to do with utorrent and has the word PUP.optional attached. a lot of these things say key and im not sure if i should delete them what should i do?
Title: Re: not sure what to do
Post by: Allan on June 27, 2014, 05:38:19 AM
Please follow the instructions in the following link and post your logs:
http://www.computerhope.com/forum/index.php/topic,46313.0.html
Title: Re: not sure what to do
Post by: azreon on June 27, 2014, 09:30:26 AM
# AdwCleaner v3.213 - Report created 27/06/2014 at 11:41:44
# Updated 23/06/2014 by Xplode
# Operating System : Windows 7 Starter Service Pack 1 (32 bits)
# Username : Dylan - DYLAN-PC
# Running from : C:\Users\Dylan\Downloads\adwcleaner_3.213.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Found : C:\Program Files\SupraSavings

***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17126


-\\ Mozilla Firefox v

[ File : C:\Users\Dylan\AppData\Roaming\Mozilla\Firefox\Profiles\0\prefs.js ]


[ File : C:\Users\Dylan\AppData\Roaming\Mozilla\Firefox\Profiles\dyx0or67.default\prefs.js ]


-\\ Google Chrome v35.0.1916.153

[ File : C:\Users\Dylan\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Found [Startup_urls] : hxxp://search.conduit.com/?ctid=CT3287810&SearchSource=48&CUI=UN23135998505721270&UM=2

*************************

AdwCleaner[R0].txt - [15132 octets] - [27/06/2014 03:19:10]
AdwCleaner[R1].txt - [1728 octets] - [27/06/2014 04:08:36]
AdwCleaner[R2].txt - [1207 octets] - [27/06/2014 04:15:18]
AdwCleaner[R3].txt - [1374 octets] - [27/06/2014 04:23:28]
AdwCleaner[R4].txt - [1494 octets] - [27/06/2014 04:34:02]
AdwCleaner[R5].txt - [1619 octets] - [27/06/2014 04:56:57]
AdwCleaner[R6].txt - [1350 octets] - [27/06/2014 11:41:44]
AdwCleaner[S0].txt - [14402 octets] - [27/06/2014 03:23:30]
AdwCleaner[S1].txt - [1799 octets] - [27/06/2014 04:11:04]
AdwCleaner[S2].txt - [1269 octets] - [27/06/2014 04:18:22]
AdwCleaner[S3].txt - [1389 octets] - [27/06/2014 04:27:46]

########## EOF - C:\AdwCleaner\AdwCleaner[R6].txt - [1651 octets] ##########
Title: Re: not sure what to do
Post by: azreon on June 27, 2014, 10:35:58 AM
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 6/27/2014
Scan Time: 11:59:14 AM
Logfile: d.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.06.27.06
Rootkit Database: v2014.06.23.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: Dylan

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 268174
Time Elapsed: 30 min, 42 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 6
PUP.Optional.uTorrentTB.A, HKLM\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\pacgpkgadgmibnhpdidcnfafllnmeomc, , [c4ae8fee304b3ff78d332b9355ad01ff],
PUP.Optional.SupraSavings.A, HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Supra Savings, , [a3cfabd2047776c0959a3a87cc366799],
PUP.Optional.TornTV.A, HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Torntv V9.0, , [90e23647007bda5c2bc1bc0e22e02ed2],
PUP.Optional.SaveValet.A, HKU\S-1-5-21-1801047075-3491768157-2206311776-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\mffdcionknddopdmdnloanoafafkmckb, , [d49e1667fe7d003637adc6e8649e30d0],
PUP.Optional.uTorrentTB.A, HKU\S-1-5-21-1801047075-3491768157-2206311776-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\pacgpkgadgmibnhpdidcnfafllnmeomc, , [a9c9d3aa80fbe650902f95293fc346ba],
PUP.Optional.SaveAs.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\SaveAs, , [a6cce8950f6c57dfd0b86d26976bb44c],

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 4
PUP.Optional.AdPeak.A, C:\temp, , [581ad3aa2556df57cdd061509d6512ee],
PUP.Optional.SaveAs.A, C:\ProgramData\InstallMate\SaveAs, , [a6cce8950f6c57dfd0b86d26976bb44c],
PUP.Optional.SupraSavings.A, C:\Program Files\SupraSavings, , [244ebcc155261b1bf221d4c727db7987],
PUP.Optional.SupraSavings.A, C:\Program Files\SupraSavings\SSL, , [244ebcc155261b1bf221d4c727db7987],

Files: 10
PUP.Adware.Agent, C:\Users\Dylan\Downloads\The_Tick_Complete_Animated_Series_(DivX) (1).exe, , [1f53c5b894e711252d238e30ec14fe02],
PUP.Adware.Agent, C:\Users\Dylan\Downloads\The_Tick_Complete_Animated_Series_(DivX).exe, , [7ef47a03e3980d2966eaa21c9b656a96],
PUP.Optional.Installrex, C:\Users\Dylan\Downloads\Larfleeze 001 (2013) (Digital) (Nahga-Empire).cbr.exe, , [ee84c1bc0c6f2c0ae1e34ec79e6330d0],
PUP.Optional.Installex, C:\Users\Dylan\Downloads\DownloadSetup.exe, , [d89a80fd96e5d85ebc1d7e8ccc352fd1],
PUP.Optional.AdPeak.A, C:\temp\lsp2.log, , [581ad3aa2556df57cdd061509d6512ee],
PUP.Optional.AdPeak.A, C:\temp\t.txt, , [581ad3aa2556df57cdd061509d6512ee],
PUP.Optional.CrossRider.A, C:\Users\Dylan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_kmkdohofefokfmbnlbgebdapndacfklg_0.localstorage, , [383a85f848332f07a1e8877dd430fc04],
PUP.Optional.SaveAs.A, C:\ProgramData\InstallMate\SaveAs\Setup.dat, , [a6cce8950f6c57dfd0b86d26976bb44c],
PUP.Optional.SaveAs.A, C:\ProgramData\InstallMate\SaveAs\Setup.exe, , [a6cce8950f6c57dfd0b86d26976bb44c],
PUP.Optional.Conduit.A, C:\Users\Dylan\AppData\Local\Google\Chrome\User Data\Default\Preferences, Good: (), Bad: (      "startup_urls": [ "", "http://search.conduit.com/?ctid=CT3287810&SearchSource=48&CUI=UN23135998505721270&UM=2", "http://mysearch.avg.com/?cid={9C1C410E-DB56-4CA4-BB10-CC89E7B00F5D}&mid=2e104f9c7cfc47d1a5f76939b22a10e2-f0cc3cbeccb2c87ec7d1ff801934be3357272453&lang=en&ds=AVG&coid=avgtbavg&pr=fr&d=2013-09-09%2012:06:24&v=17.0.1.4&pid=safeguard&sg=&sap=hp&cmpid=0913a" ],), ,[6f035c21e69570c6eaae8236d62e3fc1]

Physical Sectors: 0
(No malicious items detected)


(end)
Title: Re: not sure what to do
Post by: azreon on June 27, 2014, 10:44:11 AM
 Results of screen317's Security Check version 0.99.85 
 Windows 7 Service Pack 1 x86 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````[/u]
 Windows Firewall Enabled! 
AVG Anti-Virus Free Edition 2012   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````[/u]
 CCleaner     
 JavaFX 2.1.1   
 Java 7 Update 51 
 Java version out of Date!
  Adobe Flash Player    13.0.0.214 Flash Player out of Date! 
 Adobe Reader 10.1.10 Adobe Reader out of Date! 
 Google Chrome 35.0.1916.114 
 Google Chrome 35.0.1916.153 
````````Process Check: objlist.exe by Laurent````````[/u] 
 AVG avgwdsvc.exe
 AVG avgtray.exe
 AVG avgrsx.exe
 AVG avgnsx.exe
 AVG avgemc.exe
`````````````````System Health check`````````````````[/u]
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````[/u]
Title: Re: not sure what to do
Post by: SuperDave on June 27, 2014, 01:30:56 PM
Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Remove the Adware:
**************************************************
Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.

First Verify your Java Version (http://www.java.com/en/download/installed.jsp)

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the Sun Java Runtime Environment (http://www.majorgeeks.com/Sun_Java_Runtime_Environment_d4648.html).

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download JavaRa (http://raproducts.org/click/click.php?id=1) and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: The Java Quick Starter (JQS.exe) (http://java.sun.com/javase/6/docs/technotes/guides/jweb/otherFeatures/jqs.html) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
***********************************************
Please download Junkware Removal Tool (http://thisisudax.org/downloads/JRT.exe) to your desktop.

•Warning! Once the scan is complete JRT will shut down your browser with NO warning.

•Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this  (http://www.bleepingcomputer.com/forums/topic114351.html) link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
Title: Re: not sure what to do
Post by: azreon on June 27, 2014, 07:20:49 PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Starter x86
Ran by Dylan on Fri 06/27/2014 at 21:10:28.48
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\etypesetup_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\etypesetup_rasmancs
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110311391106}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110311391106}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110011501160}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011041198}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011501160}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{75387602-7F86-45C2-9660-6275A46EB7DF}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{C4667E3E-A30C-496C-A785-C469674F51FB}



~~~ Files

Successfully deleted: [File] "C:\users\default user\start menu\programs\startup\best buy pc app.lnk"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\best buy pc app"
Successfully deleted: [Folder] "C:\ProgramData\boost_interprocess"
Successfully deleted: [Folder] "C:\Users\Dylan\Local Settings\Application Data\best buy pc app"
Successfully deleted: [Folder] "C:\Users\Dylan\Local Settings\Application Data\cre"
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{00A38A0F-D6D0-4A37-901C-C75C68A567EC}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{0D13E397-F4B9-4A16-8B7F-57BA388CB97B}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{2D1CEF80-596A-4381-A856-542120EB11B8}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{31E8E4E6-C1C9-4A53-ABE9-04AB812DB9A1}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{34061E26-95BC-402E-9F7B-30A818E93676}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{3F0953F4-67DB-4204-AE5B-D73C5ED0BBA7}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{44A9CA60-2D35-4AC2-8397-6F9E8DC55EA8}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{4608B5CA-A95D-4FA5-AD2C-B9C20B48346B}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{469DBF76-7393-4B03-8AB7-F75EA5772B1F}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{61411EDA-5302-4509-8DBC-19251643C384}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{6258425A-9EA7-4FB6-A371-4C29407B844C}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{626B7120-2980-44CE-829C-80C09CA65BB6}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{692D90EA-3795-43C9-BE5E-685DD97A50B1}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{695EF3BF-F536-4053-8FCE-02E43F5FCBE2}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{6A83F9E8-ADA9-4E17-A2FE-1D71B32B3DD8}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{87237F9C-6095-4D05-88DD-E598C64C8755}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{875CF13F-4FCF-4288-A38C-A5164D4CDA22}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{8AAA313C-CFF9-40BF-9360-50D4DB632810}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{8B0364AD-C3EF-4C5E-8E70-016A230B5AD6}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{9A31DDCB-6881-404F-9C94-B3FEAC2565E4}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{B13E59B1-BC67-4A73-9D50-DE9B8B3BF81F}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{C8B5F00B-2543-402F-BD5D-C41899B669F5}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{CBF85A80-E005-439F-8CB1-132AEECBB309}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{DB78FA41-D0E0-43D3-9FE7-91322F03A3AE}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{DC60A96F-E2EA-41E3-83EF-F02B111FE511}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{E294E3FA-537B-4CD9-9954-4C7DC36F2F21}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{E76358CD-0E28-46C6-AF60-91F5231015D5}
Successfully deleted: [Empty Folder] C:\Users\Dylan\appdata\local\{EE1F7FFB-4604-4B72-9DC2-BD46946367FB}



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 06/27/2014 at 21:18:56.86
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Title: Re: not sure what to do
Post by: azreon on June 27, 2014, 07:37:16 PM
# AdwCleaner v3.213 - Report created 27/06/2014 at 21:33:29
# Updated 23/06/2014 by Xplode
# Operating System : Windows 7 Starter Service Pack 1 (32 bits)
# Username : Dylan - DYLAN-PC
# Running from : C:\Users\Dylan\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files\SupraSavings

***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17126


-\\ Mozilla Firefox v

[ File : C:\Users\Dylan\AppData\Roaming\Mozilla\Firefox\Profiles\0\prefs.js ]


[ File : C:\Users\Dylan\AppData\Roaming\Mozilla\Firefox\Profiles\dyx0or67.default\prefs.js ]


-\\ Google Chrome v35.0.1916.153

[ File : C:\Users\Dylan\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [Search Provider] : hxxp://search.conduit.com/Results.aspx?gd=&ctid=CT3321459&octid=EB_ORIGINAL_CTID&ISID=MC5A4D29E-6706-4E6A-B98F-F4D7948335C0&SearchSource=58&CUI=&UM=5&UP=SP83872C2B-D106-4F84-A35D-0CCCF1195F55&q={searchTerms}&SSPV=
Deleted [Search Provider] : hxxp://search.conduit.com/Results.aspx?q={searchTerms}&SearchSource=49&CUI=UN23135998505721270&ctid=CT3287810&UM=2
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}
Deleted [Startup_urls] : hxxp://search.conduit.com/?ctid=CT3287810&SearchSource=48&CUI=UN23135998505721270&UM=2

*************************

AdwCleaner[R0].txt - [15132 octets] - [27/06/2014 03:19:10]
AdwCleaner[R1].txt - [1728 octets] - [27/06/2014 04:08:36]
AdwCleaner[R2].txt - [1207 octets] - [27/06/2014 04:15:18]
AdwCleaner[R3].txt - [1374 octets] - [27/06/2014 04:23:28]
AdwCleaner[R4].txt - [1494 octets] - [27/06/2014 04:34:02]
AdwCleaner[R5].txt - [1619 octets] - [27/06/2014 04:56:57]
AdwCleaner[R6].txt - [1731 octets] - [27/06/2014 11:41:44]
AdwCleaner[R7].txt - [1845 octets] - [27/06/2014 21:30:25]
AdwCleaner[S0].txt - [14402 octets] - [27/06/2014 03:23:30]
AdwCleaner[S1].txt - [1799 octets] - [27/06/2014 04:11:04]
AdwCleaner[S2].txt - [1269 octets] - [27/06/2014 04:18:22]
AdwCleaner[S3].txt - [1389 octets] - [27/06/2014 04:27:46]
AdwCleaner[S4].txt - [2333 octets] - [27/06/2014 11:47:05]
AdwCleaner[S5].txt - [2307 octets] - [27/06/2014 21:33:29]

########## EOF - C:\AdwCleaner\AdwCleaner[S5].txt - [2367 octets] ##########
Title: Re: not sure what to do
Post by: SuperDave on June 28, 2014, 01:14:06 PM
Malwarebytes' Anti-Rootkit

Please download Malwarebytes' Anti-Rootkit (http://www.malwarebytes.org/products/mbar/) and save it to your desktop.
Title: Re: not sure what to do
Post by: azreon on June 28, 2014, 11:08:42 PM
it said no malware found
Title: Re: not sure what to do
Post by: SuperDave on June 29, 2014, 01:07:01 PM
I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
 ESET OnlineScan (http://eset.com/onlinescan)

•Click the (http://i424.photobucket.com/albums/pp322/digistar/esetOnline.png) button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
•Check (http://i424.photobucket.com/albums/pp322/digistar/esetAcceptTerms.png)
•Click the (http://i424.photobucket.com/albums/pp322/digistar/esetStart.png) button.
•Accept any security warnings from your browser.
•Check (http://i424.photobucket.com/albums/pp322/digistar/esetScanArchives.png)
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push (http://i424.photobucket.com/albums/pp322/digistar/esetListThreats.png)
•Push (http://i424.photobucket.com/albums/pp322/digistar/esetExport.png), and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the (http://i424.photobucket.com/albums/pp322/digistar/esetBack.png) button.
•Push (http://i424.photobucket.com/albums/pp322/digistar/esetFinish.png)
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt
Title: Re: not sure what to do
Post by: azreon on June 30, 2014, 12:29:17 AM
C:\AdwCleaner\Quarantine\C\Program Files\SaveAs\uninstall.exe.vir   a variant of Win32/SProtector.B potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files\uTorrentControl2\ldrtbuTor.dll.vir   a variant of Win32/Toolbar.Conduit.P potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files\uTorrentControl2\prxtbuTor.dll.vir   Win32/Toolbar.Conduit.O potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files\uTorrentControl2\tbuTor.dll.vir   a variant of Win32/Toolbar.Conduit.B potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files\uTorrentControl2\uTorrentControl2ToolbarHelper.exe.vir   Win32/Toolbar.Conduit.Q potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\run1B46.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\run3038.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\run351.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\run4F4C.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\run4F8.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\run5581.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\run60F7.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\run696B.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\run7CB0.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\run80CE.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\run8222.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\run8D01.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\runAB37.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\runACA2.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\runB6E6.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\runD038.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\runD382.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\runDBEA.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\runF673.tmp.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Premium\SaveAs\SaveAs.exe.vir   Win32/GenUpdater potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Dylan\AppData\LocalLow\uTorrentControl2\ldrtbuTor.dll.vir   a variant of Win32/Toolbar.Conduit.P potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Dylan\AppData\LocalLow\uTorrentControl2\tbuTor.dll.vir   a variant of Win32/Toolbar.Conduit.B potentially unwanted application   deleted - quarantined
C:\AdwCleaner\Quarantine\C\windows\BuzzSocialPointsChecker\BuzzSocialPoints_lidns.exe.vir   Win32/Toolbar.Besttoolbars.A potentially unwanted application   deleted - quarantined
C:\Users\Dylan\Downloads\DownloadSetup.exe   Win32/InstalleRex.J potentially unwanted application   deleted - quarantined
C:\Users\Dylan\Downloads\Setup_ODM (1).exe   a variant of Win32/Packed.VMDetector.G potentially unwanted application   deleted - quarantined
C:\Users\Dylan\Downloads\Setup_ODM.exe   Win32/AdWare.GorillaPrice.E application   cleaned by deleting - quarantined
Title: Re: not sure what to do
Post by: SuperDave on June 30, 2014, 01:05:11 PM
That looks great. Any other issues before we clean up?
Title: Re: not sure what to do
Post by: azreon on June 30, 2014, 03:09:53 PM
not that i know of
Title: Re: not sure what to do
Post by: SuperDave on July 01, 2014, 12:18:24 PM
Good, let's clean up.

This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download DelFix by Xplode (http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/9-delfix) to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:
Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.
***************************************************
Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.

(http://i424.photobucket.com/albums/pp322/digistar/diskcleanup2.jpg)

Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.

(http://i424.photobucket.com/albums/pp322/digistar/diskcleanup.jpg)

This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
**********************************************
Go to Microsoft Windows Update (http://windowsupdate.microsoft.com/) and get all critical updates.

I suggest using WOT - Web of Trust (http://www.mywot.com/). WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

Check out Keeping Yourself Safe On The Web  (http://evilfantasy.wordpress.com/2008/05/20/keeping-yourself-safe-on-the-web/) for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware (http://evilfantasy.wordpress.com/2008/05/24/slow-computer-it-may-not-be-malware/) for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!
Title: Re: not sure what to do
Post by: azreon on July 01, 2014, 07:58:12 PM
what files should i delete?
Title: Re: not sure what to do
Post by: SuperDave on July 02, 2014, 12:50:07 PM
Quote from: azreon on July 01, 2014, 07:58:12 PM
what files should i delete?
Why would you want to delete files?
Title: Re: not sure what to do
Post by: azreon on July 02, 2014, 05:29:38 PM
it says things like temporary internet files and thumbnails
Title: Re: not sure what to do
Post by: SuperDave on July 03, 2014, 12:35:29 PM
When you run diskcleanup, delete all of them.
Title: Re: not sure what to do
Post by: azreon on July 03, 2014, 08:46:29 PM
I'm at the disk cleanup screen the only things that are checked are dowoaded program files temporary internet files and thumbnails should I delete things like system error memory dump files or setup log files those sound important and I'd rather not delete them if I don't have to
Title: Re: not sure what to do
Post by: SuperDave on July 04, 2014, 01:30:31 PM
The only thing that comes up when you run the diskcleanup are useless files and can be deleted.
Title: Re: not sure what to do
Post by: azreon on July 04, 2014, 02:54:35 PM
ok i deleted them restarted and came up with the clean up message then i logged in and i think everything is fine
Title: Re: not sure what to do
Post by: SuperDave on July 04, 2014, 07:39:17 PM
I will lock this thread. If you need it re-opened, please send me a pm.