Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: ohlson on September 19, 2014, 02:01:38 PM

Title: Switching computer back on
Post by: ohlson on September 19, 2014, 02:01:38 PM
This evening I added a new programme to my wife's computer.  I had to turn off then turn back on and it is asking for my Microsoft Key numbers.  The problem is I do not have them.  The computer was set up in a local shop who are no longer operational.  It is an older type programme ie XP.  The computer is totally legal and has always worked completely ok, but there does not seem to be any way of getting in to the system without the Microsoft prompt that keeps coming up.

Can anyone please help to suggest how I can get round this.  My wife is making my life *censored* and as quickly as possible please before she kills me

Kind Regards


Ian
Title: Re: Switching computer back on
Post by: Allan on September 19, 2014, 02:47:03 PM
I'd suggest you contact Microsoft directly. Alternatively, if you have backup images you can restore to a prior date.
Title: Re: Switching computer back on
Post by: patio on September 19, 2014, 04:31:04 PM
Not sure what App would ask/prompt you for your Win key...sounds a bit Phishy to me....