Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: clesser247 on September 29, 2014, 08:47:42 PM

Title: Custom windows 7 pc keeps crashing
Post by: clesser247 on September 29, 2014, 08:47:42 PM
looking for some help here guys with an issue that's been driving me insane,

my compute ris a custom built rig mostly for gaming and since I built it ive had nothing but problems. It crashes randomly , no blue screen just straight out crashes and restarts. sometimes its fine for days and sometimes its back to back every 10 minutes. it crashes more frequently when im playing games like arma 3 and other games.

I ran memtest 86 before and everything was ok but replaced the ram anyway, replaced the HD, graphics card and power supply (adequate for the rig) the case is open and plenty cool so its not over heating but it still just crashes when it wants to. Ive run WhoCrashed on my dump files and the crashes are always simililar. below ill put my specs and some fo the dump file readouts.

Any help would be greatly appreciated, reply here or you can find me on my Team Speak 108.61.46.211:7060 usually after 830pm cetral time under the name Morgan Freeman

heres the specs and dump info

AMD FX-4170 4.2 ghz quad core
8gig ram
Geforce GTX760 2gig
Forgot the exact model of MB but its an ASROCK
upgraded power supply
1tb HD

and heres some of the dump file readouts

On Tue 9/30/2014 2:08:42 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\092914-31933-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4ADB3C)
Bugcheck code: 0x124 (0x0, 0xFFFFF980079448F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 9/29/2014 2:15:04 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\092814-22807-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4ADB3C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8008B37728, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 9/23/2014 4:00:29 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\092214-24242-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4ADB3C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8008B5E678, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 9/14/2014 5:54:40 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091414-21184-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4ADB3C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8008AD07B8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 9/13/2014 4:03:27 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091214-21855-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4ADB3C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8008B434B8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 9/7/2014 12:56:26 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\090614-22510-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4ADB3C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8008CB28F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 9/6/2014 10:13:26 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\090614-20186-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4ADB3C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8008B0D678, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 3/16/2014 5:17:34 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\031614-16894-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4ADB3C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8008B568F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 3/16/2014 4:28:17 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\031614-20280-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4ADB3C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8008BF14B8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


Title: Re: Custom windows 7 pc keeps crashing
Post by: blueshift on October 03, 2014, 09:31:23 PM
First, try using another keyboard and try using different ports for it.
you may want to even try using another mouse as well.
Read this article: http://www.computerhope.com/issues/ch000646.htm

If the article doesn't help then you can try a few things

I would unplug everything except for the

mouse, keyboard, power, video connector.
(remember to unplug the lan cable) NIc can make your computer go bonkers if there is some sort of voltage/thermal issue with the motherboard.

Make sure your ram is seated correctly

Are you overcloecked? if so reduce your clocks to stock. For both video card and cpu. 

Make sure hibernation is off, infact, dont run any reduced power settings in windows.

There may be power fluctuations in your house make sure the pc isnt sharing the same outlet with a bunch of other stuff.

make sure no apps are running other than your  anti-virus/firewall. type msconfig in the run/search. Only go to startup tab and let your av and video card software stay. Apply and restart.


If none of this works try removing the ram and only stick on module in. try the different slots.

You may also want to find a mobo tempture monitoring software. the cpu  is not the only thing prone to over heat. the north /south bridges etc also can overheat.

I would try to find the exact make and model of your mobo.
It is also possible that the case and mobo are touching eachother in such a way as to create an electrical problem.

Please provide the exact model of your motherboard plz.

PLease provide exact ram you bought and specifics of  each component.

A bios update for the mobo may be needed but i wouldn't do that just yet.


Title: Re: Custom windows 7 pc keeps crashing
Post by: camerongray on October 04, 2014, 06:45:20 AM
You keep mentioning that you "upgraded the power supply" to one that is "adequate" - What make/model is this?  A bad PSU can cause random crashes like this.

Also, for proper cooling you should leave the case closed and have suitable intake/exhaust fans, leaving it open will harm the airflow through the machine.