Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: skylar on October 02, 2014, 07:06:49 AM

Title: laptop lag HP elitebook 8460p
Post by: skylar on October 02, 2014, 07:06:49 AM
Hi,

I am seeking help cause since a few weeks my laptop HP eliteoobk 8460p is badly lagging (4 GB RAM, HD intel graphics 3000).  I tried everything to find the reason for the lag. I made a new win 7 installation, I got the latest drivers, I cleaned the fan, no malware/spyware/virus detected (malwarebytes/Avira), I made chkdsk, all that stuff, nothing helped. I am still laging, my poweroptions are on high performance, also my graphic card settings are on high performance. The lag is there no matter if its plugged in or on battery. It even lagging sometimes, when I write a letter in word.

a few weeks ago I could play any game without any lag and then suddenly it startet. The strange thing is, that I only lag in some games. Some games are running just fine without any lag or sound stuttering and some are unplayable. I dont think its overheating, since the cpu monitoring software shows no threads (I think).

 I am wondering, if there is any software, that can detect what causes the lag reason ? I am pretty much a total noob in these things, any help would be much appreciated !

thank you in advance !
Title: Re: laptop lag HP elitebook 8460p
Post by: DaveLembke on October 05, 2014, 10:12:57 AM
Have you looked at system resources when this lag is happening such as what programs are running in windows task manager, and what the CPU cores show for usage.

Lag could be an update happening in the background or virus scan happening in backgrand etc. Usually if its any of these causes it would be more likely at the start of the use of the computer unless you happened to turn it on and it happened to have a scheduled time to run an update or scan.

Also, does the Hard Disk LED show lots of activity when this is happening or none?

If its lagging and the CPU is not busy, then i would suggest running memtest86 on the system to make sure that the memory is healthy. http://www.memtest86.com/
Title: Re: laptop lag HP elitebook 8460p
Post by: skylar on October 06, 2014, 05:06:45 AM
hello,

and ty for your answer. I started the laptop in safe mode and its not lagging at all in safe mode. I dont know about the games, since I cant start them in safe mode, but google and all the other things works perfectly. In normal mode the laptop lags, no matter how long its on, not only even after start up. I think the hard disk shows not so many activity, I am not sure, as I said, I am pretty much a newbie in these things. Would it help, if I post a screenshot here ? And if yes, which screenshot would help ?

thank you very much !
Title: Re: laptop lag HP elitebook 8460p
Post by: DaveLembke on October 06, 2014, 05:55:16 AM
A screen shot of task manager showing what processes are running and CPU % usage would help, from when you are running normal mode where the lag is happening. This way we can see what processes are running that may be slowing it down.

Process to do this:

 CTRL + ALT + Delete
Select Task Manager
Select Processes Tab
Select Show Processes from all users at bottom of window ( you will have to enter a password here for admin ir you are running as user )
Click on CPU column ( to have the most % value on top, so processes that are busy show on top of list )
Maximize the window to show as many as possible processes on list
Then press print screen key
And launch mspaint to paste screenshot to or use what ever application you like to create the screenshot.
Then share here.

Title: Re: laptop lag HP elitebook 8460p
Post by: skylar on October 06, 2014, 06:56:29 AM
hi again  :)

so here is the screenshot

http://f.666kb.com/i/csfecu485ry63zog7.png

I opend also a game, so that you can see the cpu usage, when i am in the game.

thank you !
Title: Re: laptop lag HP elitebook 8460p
Post by: DaveLembke on October 06, 2014, 11:11:53 AM
Looks like the game is Dark Realm ... is that game one of the ones that lags on you? Also which other games lag, and which ones do not lag so i can look for something in common between them?

Linked the game here in case others want to check it out... looks like a fun game, and doesnt require a powerful computer to play it.

http://www.bigfishgames.com/download-games/27735/dark-realm-queen-of-flames-collectors-edition/index.html

Looking through the list, nothing pops out at me as being a problem. 87% system idle shows that nothing is bogging down your CPU to cause the game to lag according to screenshot info of the task manager.


Title: Re: laptop lag HP elitebook 8460p
Post by: skylar on October 06, 2014, 12:31:54 PM
thank you Dave for looking into it !

so all games from Mad Head games like this one >> http://www.bigfishgames.com/download-games/27735/dark-realm-queen-of-flames-collectors-edition/index.html
i can play without any lag.

all games from (for example) ERS games like this one >> http://www.bigfishgames.com/download-games/14467/dark-tales-eap-premature-burial-collectors/index.html
i cant play, cause its constantly lagging. (in 10 times when I try to play the game, it does not lag maybe 1 time, so very little often I can play it for short time without lag).

the graphics are in both games very good (for a small hidden object game). Also I tried to play league of legends online, i could play without any lag, world of tanks is not possible, I dont know if that information would be useful. A few weeks ago I could play everything without any problems. I dont know if the Hard Drive is maybe defect, in my non pro humble opinion I would say no, since it would also not work in other games that dont lag.

thank you !