Computer Hope

Hardware => Hardware => Topic started by: Xena91388 on November 12, 2014, 04:28:07 AM

Title: Sudden Power Loss, Confused
Post by: Xena91388 on November 12, 2014, 04:28:07 AM
My Laptop did a scary thing :(

I was using my laptop unplugged to watch some videos before bed and while I was browsing between videos, my laptop shut off suddenly as if the battery had been popped out. It wasn't the normal, gentle low-battery shutdown that happens around 10% where it looks like the computer goes into hibernation and saves your current session, it was a harsh and sudden loss of power. I plugged it in thinking the battery was broken or something and turned the computer back on. When I did so, the "unexpected shutdown" screen showed up, as expected, and everything started normally. When I checked the battery icon, it said It was charging from 1%! What happened? How did my battery drain so completely and so quickly that it by-passed it's normal low-battery shutdown?

I continued to let it charge as I ran scans for malware and such to be safe. While doing this, I checked on the battery and it said "62% plugged in, NOT charging" My first thought was "__________ I pushed the battery out of my mind for a few minutes to avoid an oncoming headache but when I noticed the icon fill up a little more, I checked it again and it said: "70% plugged in, charging" and after 5-minutes: "71% plugged in, NOT charging" and after 10 minutes: "74% plugged in, charging"

 :'(

Gently wiggling my power cord by the jack does not affect the charging/not charging status like other power-jack related problems I've experienced in the past and that thing with the sudden shut-down makes me think something more might be going on. The battery's MF date is 06/2012 so it is reaching the end of it's general life-span but I'm tight for cash so I'd like to make sure I know exactly what needs replacing, if at all, before throwing money at it.

Comp. Info:
HP Pavilion g7-1350dx - about 2yrs old fresh from the store with installed battery & cord
Any other info, feel free to ask
Title: Re: Sudden Power Loss, Confused
Post by: patio on November 12, 2014, 09:31:35 AM
Keep it clean...we have Members of all ages here.