Computer Hope

Software => Internet browsers => Topic started by: ericmic82 on December 06, 2014, 01:14:34 AM

Title: Browser's not working, other programs working fine.
Post by: ericmic82 on December 06, 2014, 01:14:34 AM

So recently I've been experiencing a problem with my Windows Laptop. I run Windows 8, and my internet browsers have stopped working completely. I will type in an address on firefox or internet explorer, and it will load for like a minute and then just stop and keep displaying my homescreen. I am connected to the internet, and my anti-virus program does not block my internet access. My mail and Netflix programs still work on my laptop, so I know I am connected.

Any help?

Title: Re: Browser's not working, other programs working fine.
Post by: jason2074 on December 09, 2014, 05:13:29 AM

Have you tried resetting Firefox or Internet Explorer?

Title: Re: Browser's not working, other programs working fine.
Post by: soybean on December 11, 2014, 08:22:14 AM

Try deleting your browsing history.  In IE, click Tools, on the Menu bar, and select Delete browsing history.  And, do the equivalent in Firefox.

Title: Re: Browser's not working, other programs working fine.
Post by: ericmic82 on December 11, 2014, 08:29:47 AM

Clearing the browsing history did not work. How would I go about resetting Firefox or IE?

Title: Re: Browser's not working, other programs working fine.
Post by: soybean on December 11, 2014, 08:40:46 AM

In IE, click Tools, Internet Options, select the Advanced tab, and click the Reset button in the lower part of that panel.  I haven't been using Firefox for awhile, so I can't tell you exactly how to do it in Firefox.

Title: Re: Browser's not working, other programs working fine.
Post by: ericmic82 on December 11, 2014, 08:52:29 AM

Cleared my browser history in both, reset both browsers, and reset my computer. The internet programs are now both working perfectly. Thank you both for your help!

Title: Re: Browser's not working, other programs working fine.
Post by: ericmic82 on December 11, 2014, 09:00:27 AM

Scratch that, about 5 minutes after posting that, the same thing happened. Now both of my browsers are useless again.

Title: Re: Browser's not working, other programs working fine.
Post by: Allan on December 11, 2014, 10:22:20 AM

1) Please run full scans with BOTH your installed anti virus app and with MalwareBytes

2) Just for the heck of it, please download and try any other browser (Opera, Chrome, Safari, etc).

3) Do you have other computers in the house (or on the same network)? If so, do they work normally?

Title: Re: Browser's not working, other programs working fine.
Post by: vembutech on February 10, 2015, 09:25:38 AM

1) Go to windows Start menu --> In search box, type cmd --> Now right-click on "cmd.exe" ---> Select "Run as administrator" (Helps you to open with administrative privileges).

2) Press enter then type the following command

netsh int ip reset resetlog.txt

3) Press "Enter" and reboot the system(Make sure all the opened documents are saved).


Hope this helps!.

Title: Re: Browser's not working, other programs working fine.
Post by: patio on February 10, 2015, 09:31:15 AM

Please stop resurrecting old Topics...

Title: Re: Browser's not working, other programs working fine.
Post by: aehbb on March 05, 2015, 10:47:49 AM

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Use Torch Browser. it Has good benefits tham other programs
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Title: Re: Browser's not working, other programs working fine.
Post by: patio on March 05, 2015, 04:21:40 PM

Did you not read what i posted above ? ?