Computer Hope
Microsoft => Microsoft Windows => Windows NT/2000 => Topic started by: Tyler Hoard on November 09, 2005, 01:44:13 PM
-
My computer has been running extremly slow lately. I tried running Microsoft Word and it was going extremely slow and eventually stopped responding. I tried running my virus scan but that also went very slow and stopped responding. My Internet Explorer is working fine with no problems. The only think I can think of is I downloaded Windows XP Service Pack 2 from my University's web site. Help me please!!
-
It started going slugish when you installed service pack 2? Or has it happened for a while? Best thing to do is defragment since service pack 2 is huge. Also delete service pack 2 once you download and try increasing your paging file size.
The amount of CPU and RAM you have would greatly be appreciated here.
-
I am not sure, I didnt notice it right after, not until I starting using Microsoft word. I am trying to run a virus scan right now and it is hardly responding...
-
well it started going sluggish in the past 2 days...I have an 80 GB Hard Drive and I dont know much about computers
I have an HP zv6000 laptop...How do you defrag???
-
Tyler Hoard......you should let us know ......
Is this a desktop or laptop?
Why did you D/L sp2 from the university site as opposed to the M/S update site ?
How much Ram is installed ?
How large is the hard drive ?
When was the last time you defragged the drive ?
Which cleaning utilities do you have installed ?
Please provide these answers and we can offer a plan of attack.
dl65 ::)
-
I have a laptop...where do you fin the info about your computer?
Also I have class right now so I will be back on at 6...thanks
-
Tyler Hoard..........
D/L Everest ( free) ......http://www.lavalys.com/products/overview.php?pid=1&lang=en
That will tell you everything about your computer.
You should also have the following tools to keep your puter running smoothly .....
Some decent Anti -Virus ( updated of course)
Ad-Aware SE personel....... http://www.majorgeeks.com/download506.html
SpyBot 1.4 ...... http://www.majorgeeks.com/download2471.html
CCleaner ..... http://www.majorgeeks.com/download4191.html
Make sure you get the latest updates for the last 3 once you have them D/L .
You can do a defrag ......using XP ....click on start/all programs / accessories / system tools / then select Disk defragmentor .
Once you have all the tools D/L ...updated and ready to run...... do the following .
Disconnect from internet .
Reboot into Safe mode .
Turn off system restore .
Now run the scans ......starting with your AV , then Ad-aware SE , then Spybot and finally CCleaner .
Remove anything it finds and then reboot back into normal mode and see how things are .
Running these scans will take a while ....so be patient .
When the scanning is complete .......turn the system restore back on .
Let us know how things are .
dl65 ::)
-
Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name YOUR-4105E587B6 (HP 6000)
User Name Tyler
Motherboard:
CPU Type AMD Athlon 64, 2000 MHz (10 x 200) 3200+
Motherboard Name Hewlett-Packard Pavilion ZV6000 (PX362UA#ABA)
Motherboard Chipset ATI Radeon Xpress 200M, AMD Hammer
System Memory 512 MB (PC2700 DDR SDRAM)
BIOS Type Phoenix (03/22/05)
Display:
Video Adapter ATI MOBILITY RADEON Xpress 200 Series (128 MB)
Video Adapter ATI MOBILITY RADEON Xpress 200 Series (128 MB)
3D Accelerator ATI Radeon Xpress 200M (RS480M)
Monitor Plug and Play Monitor
Multimedia:
Audio Adapter ATI SB400 - AC'97 Audio Controller
Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Texas Instruments PCIxx21 Integrated FlashMedia Controller
Disk Drive TOSHIBA MK8025GAS (80 GB, 4200 RPM, Ultra-ATA/100)
Optical Drive HL-DT-ST DVD-RW GCA-4080N (DVD+RW:8x/4x, DVD-RW:8x/4x, DVD-ROM:8x, CD:24x/16x/24x DVD+RW/DVD-RW)
SMART Hard Disks Status OK
-
I already have spybot, ad aware and cc cleaner and those all run fine, but my symantec virus protecter is running properly...
Also how do you go into safe more, I cant remember...also what does it mean toturn off system restore and how do you do it???
Thanks alot...
-
sorry i mean to say it ISNT running properly...
-
Safemode For Windows ME and below F5 for 2000 and up F8
-
and how do you turn system restore off in safe mode??
-
ok, ran all my programs in safe mode, turned up nothing....my cpu usage is always at 100%
-
plus, when typing on microsoft word, the words dont appear until like 5-10 seconds after I type them. Every program is just running extremely slow...
-
my cpu usage is always at 100%
Can you see what is using up your cpu?
-
Most of the processes are System
overall the ones taking up the most are
explorer.exe 22,600 K
svchost.exe 20,069
CCAAngent.exe 15,816
IEXPLORE.EXE 15,548
ccApp.exe 12,624
-
Download & run PROCEXP from
http://www.sysinternals.com
-
You've got some adware problems. Look here:
http://www.liutilities.com/products/wintaskspro/processlibrary/ccapp/
You also seem to have Norton products which suck up system resources on a good day. What all do you have running there?
-
what exactly do you mean by what do I have running??
-
Download & run PROCEXP from
http://www.sysinternals.com
I didnt see that on there ??? ???
-
the thing is, I have had symantec antivirus for months but this problem only started happening 2 days ago...
-
Look harder.
August 16
Process Explorer v9.25
Process Explorer v9.2 shows a real-time CPU graph in its tray icon, adds CPU graph and I/O delta columns to the process view, reports 32-bit loaded DLLs for 32-bit processes on Windows 64-bit systems, and lets you view and edit process security descriptors. It also supports Windows Vista.
-
ccapp may or may not be norton.
-
I downloaded it and its running so now what??
-
Look at the CPU usage, what is using your cpu?
-
I started the program and the cpu usage went down to 15% and everything is fine, I did kill the AOL thing that was running since I dont have AOL, I just dont know if thats what did it or not...
-
it was called AOLsoftware...
-
I restarted my computer and the problem happened again and yes its the aolsoftware.exe
it uses 100 cpu and when I kill it everything is fine. How do I get rid of it permantly?
-
Check the menu entry to see if there is an uninstaller.
Check Add/Remove Programs to see if there is a remove option.
Check msconfig to see if you can stop it from starting.
Download & run Hijackthis to stop it from starting.
Search your computer for the .exe file & then delete it from safe mode or with KillBox.
Run a registry cleaner to tidy up.
-
AOL = AO *censored*.
Try using something else.