Computer Hope
Hardware => Hardware => Topic started by: Glenoaks on April 07, 2015, 11:40:34 AM
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I have a sony vaio vgn nr11z/s. The cd/dvd drive will not work, Properties in device manager says device working properly.No warnings. It will not spin when a cd or dvd put in and will not read it. It makes a noise like it is starting but doesn't
Tried safe mode but not difference. I also cleaned it
I want it to work to be able to boot a bootable cd in case of emergency.
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Sounds like you should replace the drive.
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Then why does it say this device is working properly
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Device Manager has no way of knowing if the drive is actually working, only that there are no driver / interface issues (the system recognizes its presence)
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Device Manager has no way of knowing if the drive is actually working, only that there are no driver / interface issues (the system recognizes its presence)
Thanks. How do you check that all the connections are ok with the drive
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The likelihood of laptop connections being the problem are slim, but here you go: http://www.insidemylaptop.com/how-to-remove-memory-hard-drive-optical-drive-and-keyboard-from-sony-vaio-vgn-fe-series-laptop/
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The likelihood of laptop connections being the problem are slim, but here you go: http://www.insidemylaptop.com/how-to-remove-memory-hard-drive-optical-drive-and-keyboard-from-sony-vaio-vgn-fe-series-laptop/
Thanks
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You're welcome.