Computer Hope
Software => Computer viruses and spyware => Virus and spyware removal => Topic started by: calimari on September 05, 2015, 11:25:06 AM
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I am using Windows 7 Professional. Lately, I'm having a problem with an error message that keeps popping up every time I click on any web page. At least 2-4 error windows will pop up each time. I have to close each message in order to continue. I have no idea what is causing this to happen. I hope someone will be able to assist with this issue, as it is quite annoying!
The message is as follows:
Windows cannot find 'C:\PROGRA~2\INBOXA~'2\bar\1.bin\AppIntegrator.exe'. Make sure you typed in the name correctly and then try again.
It appears to be coming from the documents folder. If anyone knows how to fix this problem, I would greatly appreciate the help.
Thank you in advance.
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AppIntegrator.exe is a component of the adware program known as Websearch.
I will ask the mods to move this to the malware/virus section.
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Thank you!
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Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.
1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.
If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
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Please download AdwCleaner (http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner)by Xplode onto your Desktop.
Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
(http://i424.photobucket.com/albums/pp322/digistar/AdwCleaner-icon.jpg)
If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
When the AdwCleaner program will open, click on the Scan button as shown below.
(http://i424.photobucket.com/albums/pp322/digistar/untitled.png)
AdwCleaner will now start to search for malicious files that may be installed on your computer.
To remove the files that were detected in the previous step, please click on the Clean button.
(http://i424.photobucket.com/albums/pp322/digistar/3.png)
AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
Please click on the OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.
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(http://i424.photobucket.com/albums/pp322/digistar/mbamicontw5.gif) Please download Malwarebytes Anti-Malware from here. (http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe)
Double Click mbam-setup.exe to install the application.
- It should update automatically if the computer is connected to the internet.
- Click on Threat Scan and click on Scan Now.
- The scan may take some time to finish,so please be patient.
- When the scan is complete make sure all the infections have "quarantine" selected in the Action box.
- Click on "Apply actions" You may be asked to Restart your computer to completely remove the infections.
- When disinfection is completed you can click on "Copy to Clipboard".
- Paste the log in you next reply (CTRL+ V)
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Download Security Check by screen317 from one of the following links and save it to your desktop.
Link 1 (http://screen317.spywareinfoforum.org/SecurityCheck.exe)
Link 2 (http://screen317.changelog.fr/SecurityCheck.exe)
* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.
Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.