Computer Hope
Microsoft => Microsoft Windows => Windows 10 and 11 => Topic started by: dezzi on November 13, 2015, 03:10:35 PM
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Hi all,
I just built my own PC a about 8 months ago and I keep getting Blue Screen of Death errors.
These errors happen once a day or every few days (sometimes with watching YT videos or even if I am not doing anything my PC will just crash). Most of the errors I have gotten have been caused by this driver: ntoskrnl.exe. Although each time my PC has crashed it has not been the same error as it changes each time.
All my drivers are up to date and I have no malware on my PC (I am using Malware bytes and windows defender).
Here is the list of my PC parts: https://uk.pcpartpicker.com/parts/partlist/
Note: that I am using windows 10 not 8.1
Furthermore, here is the errors files https://drive.google.com/file/d/0B6L1Vq6JxF85dHh3M3NyZTJETWM/view?usp=sharing
I have also tried to run a chkdisc or something scan and ran a memory test (to check my RAM). https://drive.google.com/file/d/0B6L1Vq6JxF85Zmh0c013eEVLWkU/view?usp=sharing
Nothing seems to be showing up :(
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BSOD's are usually caused by hardware or drivers problems.
Download BlueScreenView to your desktop.
BlueScreenView (http://www.nirsoft.net/utils/blue_screen_view.html)
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply.
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Ok, Ive done what you have said.
==================================================
Dump File : 111615-4703-01.dmp
Crash Time : 16/11/2015 14:19:28
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`0000000a
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff801`fccc82ed
Caused By Driver : USBXHCI.SYS
Caused By Address : USBXHCI.SYS+282ed
File Description :
Product Name :
Company :
File Version :
Crash Address : ntoskrnl.exe+14f4d0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\111615-4703-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 408,144
Dump File Time : 16/11/2015 14:20:20
==================================================
==================================================
Dump File : 111415-5125-01.dmp
Crash Time : 14/11/2015 13:27:52
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff801`318f8554
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000010
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+68554
File Description :
Product Name :
Company :
File Version :
Crash Address : ntoskrnl.exe+14f4d0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\111415-5125-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 372,440
Dump File Time : 14/11/2015 14:47:33
==================================================
==================================================
Dump File : 111315-4671-01.dmp
Crash Time : 13/11/2015 16:29:48
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff803`da90a5a4
Parameter 3 : ffffd000`230a60a0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14f4d0
File Description :
Product Name :
Company :
File Version :
Crash Address : ntoskrnl.exe+14f4d0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\111315-4671-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 377,992
Dump File Time : 13/11/2015 16:31:23
==================================================
==================================================
Dump File : 110915-5531-01.dmp
Crash Time : 09/11/2015 22:42:43
Bug Check String :
Bug Check Code : 0x00000109
Parameter 1 : a3a01f59`f3ce44f1
Parameter 2 : b3b72be0`464efb14
Parameter 3 : ffffe001`5dd13380
Parameter 4 : 00000000`00000005
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14e2e0
File Description :
Product Name :
Company :
File Version :
Crash Address : ntoskrnl.exe+14e2e0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\110915-5531-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 380,608
Dump File Time : 09/11/2015 22:43:47
==================================================
==================================================
Dump File : 110615-8218-01.dmp
Crash Time : 06/11/2015 13:51:09
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00061941
Parameter 2 : 00000000`0f31384f
Parameter 3 : 00000000`0000001d
Parameter 4 : ffffd000`27504b00
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14e2e0
File Description :
Product Name :
Company :
File Version :
Crash Address : ntoskrnl.exe+14e2e0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\110615-8218-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 375,448
Dump File Time : 06/11/2015 13:52:26
==================================================
==================================================
Dump File : 110515-8875-01.dmp
Crash Time : 05/11/2015 16:11:05
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff801`2840f3e3
Parameter 3 : ffffd000`296fe7d0
Parameter 4 : 00000000`00000000
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+f3e3
File Description :
Product Name :
Company :
File Version :
Crash Address : ntoskrnl.exe+14e2e0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\110515-8875-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 378,056
Dump File Time : 05/11/2015 16:15:43
==================================================
==================================================
Dump File : 110215-8687-01.dmp
Crash Time : 02/11/2015 22:08:44
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff802`56e185b9
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : USBXHCI.SYS
Caused By Address : USBXHCI.SYS+2a71d
File Description :
Product Name :
Company :
File Version :
Crash Address : ntoskrnl.exe+14e2e0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\110215-8687-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 377,800
Dump File Time : 02/11/2015 22:09:23
==================================================
==================================================
Dump File : 101615-4656-01.dmp
Crash Time : 16/10/2015 13:12:37
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00061941
Parameter 2 : 00000000`00fe6ad8
Parameter 3 : 00000000`0000000d
Parameter 4 : ffffd000`22a4db00
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14e240
File Description :
Product Name :
Company :
File Version :
Crash Address : ntoskrnl.exe+14e240
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\101615-4656-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 380,304
Dump File Time : 16/10/2015 13:13:17
==================================================
==================================================
Dump File : 100915-4968-01.dmp
Crash Time : 09/10/2015 00:23:07
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff803`756c6335
Parameter 3 : ffffd000`2111aa00
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14e240
File Description :
Product Name :
Company :
File Version :
Crash Address : ntoskrnl.exe+14e240
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\100915-4968-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 379,736
Dump File Time : 09/10/2015 00:24:16
==================================================
==================================================
Dump File : 100115-4453-01.dmp
Crash Time : 01/10/2015 00:24:58
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffff800`1a3c61dc
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`0a007e39
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14e240
File Description :
Product Name :
Company :
File Version :
Crash Address : ntoskrnl.exe+14e240
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\100115-4453-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 374,928
Dump File Time : 01/10/2015 00:25:35
==================================================
==================================================
Dump File : 092715-5453-01.dmp
Crash Time : 27/09/2015 11:17:32
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`b88a8a09
Parameter 3 : ffffd001`613a0488
Parameter 4 : ffffd001`6139fca0
Caused By Driver : ndis.sys
Caused By Address : ndis.sys+bb73
File Description :
Product Name :
Company :
File Version :
Crash Address : bwcW8x64.sys+8a09
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\092715-5453-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 379,584
Dump File Time : 27/09/2015 11:18:31
==================================================
==================================================
Dump File : 091215-4625-01.dmp
Crash Time : 12/09/2015 21:11:21
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff801`e245d9d3
Parameter 3 : ffffd000`2372d970
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14e240
File Description :
Product Name :
Company :
File Version :
Crash Address : ntoskrnl.exe+14e240
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\091215-4625-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 379,344
Dump File Time : 12/09/2015 21:12:02
==================================================
==================================================
Dump File : 090615-4375-01.dmp
Crash Time : 06/09/2015 12:43:40
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff802`ec2d6b89
Parameter 3 : ffffd000`22ac5d00
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14e240
File Description :
Product Name :
Company :
File Version :
Crash Address : ntoskrnl.exe+14e240
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\090615-4375-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 363,440
Dump File Time : 06/09/2015 12:44:18
==================================================
==================================================
Dump File : 090515-5031-01.dmp
Crash Time : 05/09/2015 01:45:27
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff802`7ab32077
Parameter 3 : ffffd000`260b6e00
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14dd00
File Description :
Product Name :
Company :
File Version :
Crash Address : ntoskrnl.exe+14dd00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\090515-5031-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 370,704
Dump File Time : 05/09/2015 01:46:38
==================================================
==================================================
Dump File : 082715-6125-01.dmp
Crash Time : 26/08/2015 22:32:24
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`372c6fd2
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : Wdf01000.sys
Caused By Address : Wdf01000.sys+76fd2
File Description :
Product Name :
Company :
File Version :
Crash Address : ntoskrnl.exe+14dd00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\082715-6125-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 381,624
Dump File Time : 27/08/2015 10:53:59
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You have multiple and varied errors. These are typically caused by major hardware failure or malware. First thing you want to do is run full scans with both your installed anti virus app and with MalwareBytes. If the scans come up clean it is almost certainly a hardware issue. I don't get involved with home-built computers because there are simply too many variables and unknowns. It could be anything from the motherboard to the power supply or anything in between.
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What brand and model PSU is this ? ?
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What brand and model PSU is this ? ?
I have the EVGA 750W 80+ Gold Certified Fully-Modular ATX Power Supply.
You have multiple and varied errors. These are typically caused by major hardware failure or malware. First thing you want to do is run full scans with both your installed anti virus app and with MalwareBytes. If the scans come up clean it is almost certainly a hardware issue. I don't get involved with home-built computers because there are simply too many variables and unknowns. It could be anything from the motherboard to the power supply or anything in between.
Yes I know but I dont know what is causing the crashes :( I already ran Malwarebytes and if it is a hardware issue then I am not sure which component it it....Motherboard should be fine since I can use my computer.
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Any yellow !!'s in Device Manager ? ?
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Any yellow !!'s in Device Manager ? ?
Nope no yellow.
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Try running it overnight without the vid card...
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Dont tell me, that its my graphics card that is the issue :o
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I'm not...but this is a process of elimination...
BTW it doesn't look like you ran MemTest long enough...should be at least an hour or so.
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I'm not...but this is a process of elimination...
BTW it doesn't look like you ran MemTest long enough...should be at least an hour or so.
Oh ok thanks. Shall I run it with sleep mode turned off?
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Yes.
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Yes I know but I dont know what is causing the crashes :( I already ran Malwarebytes and if it is a hardware issue then I am not sure which component it it....Motherboard should be fine since I can use my computer.
And did you do a full scan with an anti virus app?
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And did you do a full scan with an anti virus app?
Malwarebytes is a anti-virus app? if not which do you recommend (also scanned with windows defender).
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MalwareBytes is not an anti virus app - it is intended to be used IN CONJUNCTION with an anti virus app. Please download, install, and scan with an ani virus app such as any of these: http://www.pcmag.com/article2/0,2817,2388652,00.asp (http://www.pcmag.com/article2/0,2817,2388652,00.asp)
And while Windows Defender is an anti virus tool, it is not as highly rated as, say, Avira
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Done, ran a full deep scan with the anti-virus Panda and it removed mainly appdata stuff etc.
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