Computer Hope
Microsoft => Microsoft Windows => Windows NT/2000 => Topic started by: cademichaels on November 18, 2005, 01:51:49 PM
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I am a computer tech myself, but for the life of me I cannot fix this machine. Here is what I have done so far. Let me know if you have any ideas
Machine is running extremely slow. I have run multiple Diagnostics on it and the CPU is running at about 10% of what it should be in Windows.
Here are the troubleshooting steps I have taken so far
Spyware - Ad-aware, Spybot, Trend Micro
Virus Scan - Symantec Antivirus Corporate Edition, AVG Anti-Virus, Trend Micro
Registry - Checked hKey_Cur_usr ---> Run, Checked Hkey_Local_Mach --> Run
[b}Services[/b] - Removed/Set to manual any unnecessary services. It is possible I may need to disable another, but I doubt thats the problem. If you have a better understanding of Windows Services let me know and I Will send you a list
Check Device Manager - Uninstalled any devices with !!! on them. Saw a few I didn't know. Will also send a list if requested
Ran System File Checker - SFC /scannow
Replaced motherboard, CPU, RAM
I kinda don't know what else to do. I cannot run System Restore as I do not have the time to track down all my software. I have run a CPU benchmark from a Bootable CD and it show at the correct speed.
Please let me know if you have any ideas
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cademichaels.....How old is this pc ?
What O/S is it running ?
What does it have for a processor ?
How much Ram does it have ?
What's the speed of the hard drives ?
How many running processes are there ?
Have you run any sort of registry cleaner ?
Have you run a hijackthis scan ?
Does it display any error messages ?
I cannot run System Restore
why would you require software to run system restore......or doesnt the O/S have that capability ?
Have you run some trojan locator such as Ewido ?
let us know
dl65 ::)
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dl65
This is crafty why does this post say it is written by me when i didnt write this. i posted about an mp3 and the heading is the same as i wrote. But the text to the post is none of mine????
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Is that you cademichaels?
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No its Crafty, like i explained the heading to my post is right and i did do a post but none of this text to the post is what i wrote.
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Crafty........ Well ...thats an interesting twist ........what was the link to your actual post .
Sounds like this should be reported to the Admin ........there may be a glitch somewhere .
dl65 ::)
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Glitch?
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I Posted this under hardware, with the same tittle as is shown, but as i posted it i got a page come up with all the above text from this Cademichaels fellow. At first i thought these guys are normally quick to answer but surley not this quick ;D ;D. Oh If your about id really appreciate an answer to my post about MP3 players i had to repost.
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LOL ..... I just email the admin .........about this hopefully they will get it sorted .
cheers
dl65 ::)
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Wow. Good deal. No idea I would get so many replies so fast. Here are the system specs. Sorry I should have attached the specs. Sorry. Here is the Mess SysInfo Dumps
http://www.moredimension.com/Sysinfo.txt
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Total Physical Memory 512.00 MB
Available Physical Memory 65.10 MB
:o
Download, install, update & scan with Ewido as DL65 suggested.
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why would you require software to run system restore......or doesnt the O/S have that capability ?
I meant the full Destructive System Restore from the Restore Disks. I don't have all the programs I have installed to restore them. Nor the time to take on a project such as that
Have you run some trojan locator such as Ewido ?
Running it now. Been taking all day. Intense. Found 200 things so far but I think they are all registry keys. I am curious why this app found them but the 7 apps before did not. I run a pretty tight ship
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cademichaels.......
I am curious why this app found them but the 7 apps before did not. I run a pretty tight ship
Thats not surpising.........What I suspect we're dealing with is the aftermath of various trojans ....they have the habit of making registry changes and the other apps you ran simply aren't able to find them ........If you haven't already done so I would suggest shutting down the system restore feature in win XP .....and then run your scans again........bugs just love to hide in the system restore files .......when your finished the scan turn system restore back on ......
dl65 ::)
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Nope. Turns out I was right. No Tojans, just about 3 reg keys for spyware and about 300 cookies. No actual files (other then the cookies)
Like i said. I run a tight ship. Any more ideas?
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Another possible bit of information is I am monitoring my CPU Temp and when i first boot Windows its at about 60 Degrees Celcious. But after windows is done loading its at a steady 33-37 degrees. Nothing I do causes it to get hotter. I ran a Mersenne Prime Calculation which should cook my processor, however it stays at 35 degrees. I am wondering if maybe one of the drivers or services loading with windows is somehow limiting my CPU speed. All the Benchmarking software I use says I seem to be running on battery however not only am I plugged in, I set the processor to "FULL SPEED ONLY" in the bios instead of dynamic
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Something is eating your RAM, take a look in your Task Manager.
Total Physical Memory 512.00 MB
Available Physical Memory 65.10 MB
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Have you run a hijackthis scan ?
If not, do as DL65 suggested, post the log here.
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If you are using Windwos NT/2000/XP then use that old PERFMON tool (free on your PC!).
Set up some counters for HD, CPU, NIC and memmory.
Monitor what device is running away.
Second, download from http://www.sysinternals.com the file procexp.exe. It gives you a full overview of all services and process running including missing DLL's ....
Third, do a static discharge of your PC.
REmoving the powercable, then switch on the PC. (duh, nothing happens!) not quite true. There is alwyas a residue power, that will be discharged when the system tries to start with that.
Re-connect powercord...
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What does your Task Manager say for CPU Usage & Memory Usage?
How about a Hijackthis log?