Computer Hope

Software => Computer viruses and spyware => Virus and spyware removal => Topic started by: hevy on February 19, 2016, 09:19:21 AM

Title: Malware and possible some sort of virus infected
Post by: hevy on February 19, 2016, 09:19:21 AM
Good day,

My name is hevy, I've downloaded a free video converter called "FreeMake", then suddenly all my files in local drive C. Became .mp3 files. Even the image files such as .jpg, .png and etc became .mp3 file. I've uninstalled the video converter already but nothing happened. So i've followed the instruction and here are my logs:


For ADWCleaner:


# AdwCleaner v5.035 - Logfile created 19/02/2016 at 19:28:29
# Updated 18/02/2016 by Xplode
# Database : 2016-02-18.5 [Server]
# Operating system : Windows 7 Ultimate Service Pack 1 (x86)
# Username : Vivian - VIVIAN-PC
# Running from : C:\Users\Vivian\Downloads\adwcleaner_5.035 (1).exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLL ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****


########## EOF - C:\AdwCleaner\AdwCleaner[S3].txt - [593 bytes] ##########






For Malwarebytes:


Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 2/19/2016
Scan Time: 7:33 PM
Logfile: MalwarebytesReslts.txt
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2016.02.19.04
Rootkit Database: v2016.02.17.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: Vivian

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 305930
Time Elapsed: 9 min, 22 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)




For SecurityCheckup:


 Results of screen317's Security Check version 1.014 --- 12/23/15 
 Windows 7 Service Pack 1 x86 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````[/u]
 Windows Firewall Enabled! 
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````[/u]
 CCleaner     
 Java version 32-bit out of Date!
 Google Chrome (48.0.2564.103)
 Google Chrome (48.0.2564.109)
````````Process Check: objlist.exe by Laurent````````[/u] 
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbam.exe 
 Malwarebytes Anti-Malware mbamscheduler.exe   
 AVAST Software Avast AvastSvc.exe 
 AVAST Software Avast avastui.exe 
`````````````````System Health check`````````````````[/u]
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````[/u]



Anyone please? Thanks.
Title: Re: Malware and possible some sort of virus infected
Post by: SuperDave on February 20, 2016, 10:32:58 AM
Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please download Junkware Removal Tool (http://thisisudax.org/downloads/JRT.exe) to your desktop.

•Warning! Once the scan is complete JRT will shut down your browser with NO warning.

•Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this  (http://www.bleepingcomputer.com/forums/topic114351.html) link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*********************************************************
I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
 ESET OnlineScan (http://eset.com/onlinescan)

•Click the (http://i424.photobucket.com/albums/pp322/digistar/esetOnline.png) button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
•Check (http://i424.photobucket.com/albums/pp322/digistar/esetAcceptTerms.png)
•Click the (http://i424.photobucket.com/albums/pp322/digistar/esetStart.png) button.
•Accept any security warnings from your browser.
•Check (http://i424.photobucket.com/albums/pp322/digistar/esetScanArchives.png)
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push (http://i424.photobucket.com/albums/pp322/digistar/esetListThreats.png)
•Push (http://i424.photobucket.com/albums/pp322/digistar/esetExport.png), and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the (http://i424.photobucket.com/albums/pp322/digistar/esetBack.png) button.
•Push (http://i424.photobucket.com/albums/pp322/digistar/esetFinish.png)
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt