Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: flyingstewart on March 02, 2016, 03:00:06 AM

Title: Dell Software Problem
Post by: flyingstewart on March 02, 2016, 03:00:06 AM

I am using Windows 7 Professional on a Precision T3610 desktop machine.
Some time ago I spent time uninstalling the Dell software which came with the computer.

However not all has been removed, as some folders remain in C:/ ProgramData/Dell. These are:  CommndUpdate. Dell DataProtection. Digital Delivery and Drivers.


There are eight files in the Dell Data Protection folder, which is the one causing the trouble.

When I boot my computer, first up comes a box saying Dell Data Protection/Security Tools.. Please Wait.
Then after about 3-5 minutes a box comes up and says: “The Biometric Functionality Is Not Working” and two options are given: “Log On Without Biometric Functionality” or “Wait 30 Seconds and Prompt again.

I choose The “Without Biometric” option and then the normal Windows & startup proceeds.

It has become a right pain. Anyone any ideas how I can rid myself of this problem?

Thanks
Stewart


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