Computer Hope

Software => Internet browsers => Topic started by: SuzanG on December 21, 2016, 11:41:39 AM

Title: Skype says my browser is blocking cookies
Post by: SuzanG on December 21, 2016, 11:41:39 AM

Windows 7 computer.
Went into browser and reset to browser settings.
went into control panel, Internet options, and allow cookies is checked.
Where else to do I go to get Skype to open on this computer?

Title: Re: Skype says my browser is blocking cookies
Post by: Rustys on December 21, 2016, 11:57:01 AM

What browser and Version?
IE PaleMoon, ArticFox, Edge, FireFox, Chrome, Chromium...

Are you using we based Skype or the installed version?

Title: Re: Skype says my browser is blocking cookies
Post by: SuzanG on December 21, 2016, 02:03:50 PM

IE 11
installed version of Skype.  worked before on this computer.  I even did the Skype software update this morning, but still gave me error.

Title: Re: Skype says my browser is blocking cookies
Post by: Rustys on December 21, 2016, 11:54:29 PM

What security software are you running?

Is this only happening when clicking a link in Skype?

Does this happen if you use a bookmark or manually type in a link in IE 11?

Title: Re: Skype says my browser is blocking cookies
Post by: SuzanG on December 23, 2016, 06:48:35 AM

I am having same trouble trying to open Facebook on this computer in IE.  I says that my cookies are not enabled, but they are.  I have reset the security settings.  See attachment screenshot.
I am using Microsoft security essentials.

I don't understand, can't I get a screenshot showing what all the IE explorer settings should be to enable cookies, and allow Skype to work? 
That is what I need.

[attachment deleted by admin to conserve space]

Title: Re: Skype says my browser is blocking cookies
Post by: Allan on December 23, 2016, 07:14:06 AM

1) Try clearing your Temporary Internet Files Folder: Open Internet Explorer (IE11) -> Tools -> Internet Options -> General. In the section “Browsing history” click on the “Settings” button and in the next window the “View files” button. Delete all files from the Temporary Internet Files folder

2) Internet Options - Privacy Tab - Click on the Sites Button - Click on: Remove All

After doing the above, reboot. Any help?

Title: Re: Skype says my browser is blocking cookies
Post by: patio on December 23, 2016, 07:34:44 AM

Are you positive they are not turned off in 1 of your security apps ? ?

Title: Re: Skype says my browser is blocking cookies
Post by: SuzanG on December 23, 2016, 12:15:05 PM

I did what Allen suggested, and it worked!  Thank you so much.

Title: Re: Skype says my browser is blocking cookies
Post by: Allan on December 23, 2016, 12:40:27 PM

You're welcome :)

Title: Re: Skype says my browser is blocking cookies
Post by: patio on December 23, 2016, 02:16:54 PM

They always spell your name wrong... 8)

Title: Re: Skype says my browser is blocking cookies
Post by: Allan on December 23, 2016, 03:00:43 PM

I'm used to it by now :)

Title: Re: Skype says my browser is blocking cookies
Post by: patio on December 23, 2016, 03:42:38 PM

Happy Holidays Bud...to you and all here...

Title: Re: Skype says my browser is blocking cookies
Post by: Allan on December 23, 2016, 04:11:58 PM

You too patio - only the best for you and yours.