Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: JohnDohe on January 20, 2017, 09:33:13 PM

Title: Windows 7 taking over 3 min's to reboot
Post by: JohnDohe on January 20, 2017, 09:33:13 PM
Hi,

I've got three (3) identical pc's: Acer Veriton M4630G-i7477X
each with 32GB ram. Business level pc's.

Two of them reboot in about 35-40 sec's.

The third one takes about 3.5 min's to reboot.

When it starts booting up, I get the attached screen.

This pc just came back from Acer for a bad HDD; it was still under warranty.

Acer sent it back with its original configuration and installed a new HDD;
the original had a bad sector.

Anyone have any idea why this one pc is taking so long to boot?

Many thanks!

attached photo removed by allan per user request
Title: Re: Windows 7 taking over 3 min's to reboot
Post by: DaveLembke on January 21, 2017, 06:27:21 AM
I'd contact Acer right away and let them know that they didnt fix the issue. In your boot order it looks like you have PXE (Network) boot set before hard drive. Id change boot order in bios to set the PXE boot as the last on the list of boot order unless you actually have a need for PXE booting. I have seen before where a system will try to boot through PXE even when PXE is not available and take forever to time out and move on to the next device in boot order.

*Hopefully the stickers with phone number and other info on top of monitor isnt confidential in the pic.  :P
Title: Re: Windows 7 taking over 3 min's to reboot
Post by: Allan on January 21, 2017, 06:59:52 AM
1) Replace the cmos battery
2) Set the HD as the first device in the boot order in bios
3) See if there is a "fast boot" option in bios - if so, enable it
Title: Re: Windows 7 taking over 3 min's to reboot
Post by: JohnDohe on January 21, 2017, 01:24:58 PM
@ DaveLembke

Thanks!

Yep, the PXE was set as #1 in the boot order!

I changed it to #4 and made "WINDOWS BOOT MANAGER" #1.

However, while doing that cut the boot time in half,
its still twice as slow as the other two, identical, pc's.

There's another thing that pops up during bootup:
please see the attachment.

Neither of the other two (identical) pc's show this.

It started appearing once this pc came back from Acer.

Any thoughts about what this is?

Do I need it?

Can I get rid of it?

BTW: thanks for the heads-up on the pic.
Do you know how I can remove that pic
from my post and replace it with another?


PS: how can I embed an image into the body of my text?
I tried clicking the icon for 'insert Image" but all it did
was to put (http://) there and gave me no option
to choose an image!  Thanks!

Thanks!

[attachment deleted by admin to conserve space]
Title: Re: Windows 7 taking over 3 min's to reboot
Post by: Geek-9pm on January 21, 2017, 01:41:36 PM
The  insert image thing requires a full URL.
You can put a photo   on any file sharing site.
Or use your own web site.

Title: Re: Windows 7 taking over 3 min's to reboot: UPDATES
Post by: JohnDohe on January 21, 2017, 02:23:19 PM
Hi!

My original post included a pic with some info I didn't want showing
and requested that it be deleted, which (thank you!) it has.

So I modified that pic and have attached it, and I've included my
original post:

Hi,

I've got three (3) identical pc's: Acer Veriton M4630G-i7477X
each with 32GB ram. Business level pc's.

Two of them reboot in about 35-40 sec's.

The third one takes about 3.5 min's to reboot.

When it starts booting up, I get the attached screen.

This pc just came back from Acer for a bad HDD; it was still under warranty.

Acer sent it back with its original configuration and installed a new HDD;
the original had a bad sector.

Anyone have any idea why this one pc is taking so long to boot?

Many thanks!

UPDATES:

1. From here and other forums I learned that I needed to change the
boot order putting the network boot option to the end.  That has
cut the boot time in half, but its still twice the bootup time of the
other two (identical) pc's.
          Any idea's?

2. While booting up, for a short time I'm shown an option to,
"Press Shift + F10 for RealManage"; see attachment.
          When I press Shift+F10 i'm taken to a Realtek login
screen.  When I attempt to use every login credential for
every user on this pc, none of them allows me to log in.
          Why is this Realtek RealManage there??
          Do I need it?
          Can I get rid of it if I don't need it?
          This first appeared after the pc came back from Acer;
neither of the other two pc's display this during bootup.

All suggestions, thoughts, comments are much appreciated!

Thanks!

[attachment deleted by admin to conserve space]
Title: Re: Windows 7 taking over 3 min's to reboot
Post by: patio on January 21, 2017, 02:43:28 PM
What happens if you reset BIOS to defaults ? ?
NOTE...press F10 to save changes and Exit after doing so....
Title: Re: Windows 7 taking over 3 min's to reboot
Post by: JohnDohe on January 21, 2017, 03:09:11 PM
@ patio:

I'll see if a reset to defaults in the BIOS is even there.

I don't recall seeing it, but I'll look harder and report back!

Thanks!
Title: Re: Windows 7 taking over 3 min's to reboot
Post by: camerongray on January 21, 2017, 03:59:52 PM
You said that Acer replaced the hard drive.  Have you checked to see what model of drive they replaced it with and compared that with what the other two machines have?  It could be that the replacement drive they fitted is slower than the ones in the other PCs.
Title: Re: Windows 7 taking over 3 min's to reboot
Post by: JohnDohe on January 21, 2017, 04:14:19 PM
@ camerongray

I haven't compared the replaced drive with the other pc's
but the HDD that was replaced was not the C:\ drive.

C:\ is a solid state drive and they didn't touch that one.

D:\ is the spinning disk type that was replaced.

So if Windows is loaded onto the SSD, and the HDD
Acer put is is slower than the original, would that make
a difference in bootup time?

Thanks!
Title: Re: Windows 7 taking over 3 min's to reboot
Post by: Geek-9pm on January 21, 2017, 05:35:36 PM
This is a suggestion for diagnostics. Can you use a USB stick to boot the  PC?
If so, How long does it take to boot?
Title: Re: Windows 7 taking over 3 min's to reboot
Post by: JohnDohe on January 21, 2017, 06:27:12 PM
@ Geek-9pm

I don't know how to boot from a usb drive.

How do you do that?
Title: Re: Windows 7 taking over 3 min's to reboot
Post by: Geek-9pm on January 21, 2017, 07:49:59 PM
@ Geek-9pm
I don't know how to boot from a usb drive.
How do you do that?
Her is a guide:
How to Run a Portable Version of Windows from a USB Drive (http://lifehacker.com/how-to-run-a-portable-version-of-windows-from-a-usb-dri-1565509124)
Note they say you need to use windows 8.1 or higher for this to work.
But I do not think you can do that with XP. Sorry.