Computer Hope

Software => Computer software => Topic started by: Jimigrant on February 14, 2017, 04:39:22 PM

Title: Inability to open Microsoft Excel program
Post by: Jimigrant on February 14, 2017, 04:39:22 PM

Hello All .........
Firstly, thanks for noticing this New Thread (my first).
Secondly, I find that I'm prohibited from/unable to open any new or saved Excel files.
I double click. There is a hint of a flash of the opening Excel logo/page which disappears and I receive a pop-up, informing me that,

"There was a problem sending the command to the program"

I've found that after pinning Excel to the Task Bar, opening it from there, choosing 'File' > 'Recent', I can choose a recently(?) used folder, then an Excel file and it will open just fine.
But it's a royal pain in the coit.
I would be grateful for any light that anyone can shed on this problem.
Jim

Title: Re: Inability to open Microsoft Excel program
Post by: strollin on February 15, 2017, 08:27:42 AM

See this MS article: https://support.microsoft.com/en-us/help/3001579/excel-how-to-troubleshoot-an-error-occurred-when-sending-commands-to-the-program-error-messages (https://support.microsoft.com/en-us/help/3001579/excel-how-to-troubleshoot-an-error-occurred-when-sending-commands-to-the-program-error-messages)

Title: Re: Inability to open Microsoft Excel program
Post by: jenno on February 17, 2017, 01:50:05 AM

That support page looks pretty comprehensive, but for what it's worth, this happened to me once and reinstalling a fresh copy of MS Office worked like a charm!