Computer Hope

Hardware => Hardware => Topic started by: celticfrost on March 19, 2017, 01:14:02 PM

Title: please help, my dell latitude wont boot up
Post by: celticfrost on March 19, 2017, 01:14:02 PM

when i turn the power on screens reads no bootable device. does this mean i need to reprogram?

Title: Re: please help, my dell latitude wont boot up
Post by: Geek-9pm on March 19, 2017, 01:46:30 PM

Without more detail,I can only guess.
Here is my best guess.
You have a desktop and you have never replaced the CMOS cell that  keeps the settings for your hardware. When the cell fails, the settings revert back to a blank condition. No boot device specified.

Replace the CMOS cell and do the IOS setup.
(http://www.computerhope.com/jargon/c/cmos.jpg)
Read:
http://www.computerhope.com/issues/ch000239.htm

Title: Re: please help, my dell latitude wont boot up
Post by: Salmon Trout on March 19, 2017, 02:41:00 PM

More likely your hard drive has died. Have you dropped the Dell recently?

Title: Re: please help, my dell latitude wont boot up
Post by: celticfrost on March 19, 2017, 05:28:40 PM

actually its a laptop 6400 latitude

Title: Re: please help, my dell latitude wont boot up
Post by: patio on March 19, 2017, 05:41:06 PM

Hence Salmon's question above...

Title: Re: please help, my dell latitude wont boot up
Post by: celticfrost on March 20, 2017, 09:36:27 AM

no never dropped it. it did have a virus tho

Title: Re: please help, my dell latitude wont boot up
Post by: Allan on March 20, 2017, 09:56:36 AM

Please download and run SeaTools for Windows

Before the installation begins you will be prompted to either Decline or Accept the terms of the installation, click on I Accept.


1.  SeaTools for Windows will search for HDDs and SSDs on your computer.  Please remove any external storage devices connected via USB ports.

2.  Detected Drives will list the HDDs and SSDs found.  Place a check mark in the drive box you want to run the scan on.  This should be the drive that has the operating system installed on it, this is usually C: drive.

3.  You will see Basic Tests toolbar above Detected Drives, move the mouse pointer over this to open the test options.  Please click on Long Generic Test

4.  This will start the scan.  When the scan is complete you will see the result under Test Status , please post the results in your topic.

5.  The test will indicate either Pass or Fail.  Post the results of the scan in your topic.

6.  Click on Help, then click on View Log File.  If the scan failed take a screen shot of the Log File and post it in your topic.