Computer Hope

Software => Computer viruses and spyware => Virus and spyware removal => Topic started by: Mark13 on March 26, 2017, 11:45:43 PM

Title: Spyhunter loop booting upon opening laptop
Post by: Mark13 on March 26, 2017, 11:45:43 PM
Hi!
I have a problem with my laptop

Last two days i think my browser was hijack because it automatically installed auto time
And when opening chrome browser it changed my default engine to safe2search.com

Upon searching on why that happen its says that ive have to run spyhunter reghunter and ccleaner

Then ive installed spyhunter and scanned and detects lots of adwares spywares and more
And fix it using spyhunter and it reboot

Now my laptop is booting with spyhunter in a loop and it shows that theres a choices of spyhunter, win xp and win7 and when i quickly choose windows 7 it booted

And upon checking the system partition there is a sh4ldr on it
Is there any way to fixed it?
Thanks in advance
Title: Re: Spyhunter loop booting upon opening laptop
Post by: SuperDave on March 27, 2017, 09:55:05 AM
Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please download AdwareCleaner onto your Desktop. AdwCleaner  (http://www.bleepingcomputer.com/download/adwcleaner/)

Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.

(http://i424.photobucket.com/albums/pp322/digistar/AdwCleaner-icon.jpg)

If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
When the AdwCleaner program will open, click on the Scan button as shown below.

(http://i424.photobucket.com/albums/pp322/digistar/untitled.png)

AdwCleaner will now start to search for malicious files that may be installed on your computer.
To remove the files that were detected in the previous step, please click on the Clean button.

(http://i424.photobucket.com/albums/pp322/digistar/3.png)

AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
Please click on the OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.
*********************************************
(http://i424.photobucket.com/albums/pp322/digistar/mbamicontw5.gif) Please download Malwarebytes Anti-Malware from here. (http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe)
Double Click mbam-setup.exe to install the application.
*************************************************
Please download Junkware Removal Tool (http://thisisudax.org/downloads/JRT.exe) to your desktop.

•Warning! Once the scan is complete JRT will shut down your browser with NO warning.

•Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this  (http://www.bleepingcomputer.com/forums/topic114351.html) link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
**********************************************************
Download Security Check by screen317 from the following link and save it to your desktop.

Security Check (http://www.bleepingcomputer.com/download/securitycheck/)

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.
Title: Re: Spyhunter loop booting upon opening laptop
Post by: Mark13 on March 29, 2017, 05:11:12 PM
Hello Dave!!
thanks for helping me

heres the log from Adwcleaner



***** [ Services ] *****

[-] Service deleted: YahooAUService


***** [ Folders ] *****

[-] Folder deleted: C:\Users\Mark\AppData\Local\Babylon
[-] Folder deleted: C:\Users\Mark\AppData\LocalLow\Yahoo! Companion
[-] Folder deleted: C:\Users\Mark\AppData\LocalLow\Yahoo!\Companion
[-] Folder deleted: C:\Users\Mark\AppData\Roaming\Babylon
[-] Folder deleted: C:\Users\Mark\AppData\Roaming\PC Cleaners
[-] Folder deleted: C:\Users\Mark\AppData\Roaming\Yahoo!\Companion
[-] Folder deleted: C:\Users\Mark\AppData\Roaming\Softlink
[-] Folder deleted: C:\ProgramData\Babylon
[-] Folder deleted: C:\ProgramData\Yahoo! Companion
[x64] HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\YahooAUService
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\SpyHunter 4 Service
[x64] HKLM\SOFTWARE\DtsEncodeTools
[-] Key deleted: HKU\S-1-5-21-2066740320-2708671661-2108660797-1001\Software\Microsoft\Internet Explorer\SearchScopes\{9FDC1AAE-134D-4BB2-8DD2-DFD05407EDF4}
[C0].txt - [20980 Bytes] - [30/03/2017 05:22:23]
C:\AdwCleaner\AdwCleaner[S0].txt - [19406 Bytes] - [30/03/2017 05:20:51]

########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [21128 Bytes] ##########
Title: Re: Spyhunter loop booting upon opening laptop
Post by: Mark13 on March 29, 2017, 05:16:37 PM
heres from Malwarebytes


<?xml version="1.0" encoding="UTF-16"?>
-<mbam-log> -<header> <date>2017/03/30 05:33:38 +0800</date> <logfile>mbam-log-2017-03-30 (05-33-30).xml</logfile> <isadmin>yes</isadmin> </header> -<engine> <version>2.2.1.1043</version> <malware-database>v2017.03.29.07</malware-database> <rootkit-database>v2017.03.11.01</rootkit-database> <license>trial</license> <file-protection>enabled</file-protection> <web-protection>enabled</web-protection> <self-protection>disabled</self-protection> </engine> -<system> <hostname>MARK</hostname> <ip>192.168.1.4</ip> <osversion>Windows 7 Service Pack 1</osversion> <arch>x64</arch> <username>Mark</username> <filesys>NTFS</filesys> </system> -<summary> <type>threat</type> <result>completed</result> <objects>401859</objects> <time>2417</time> <processes>0</processes> <modules>0</modules> <keys>0</keys> <values>0</values> <datas>0</datas> <folders>3</folders> <files>2</files> <sectors>0</sectors> </summary> -<options> <memory>enabled</memory> <startup>enabled</startup> <filesystem>enabled</filesystem> <archives>enabled</archives> <rootkits>disabled</rootkits> <deeprootkit>disabled</deeprootkit> <heuristics>enabled</heuristics> <pup>enabled</pup> <pum>enabled</pum> </options> -<items> -<folder><path>C:\Program Files (x86)\Maoha</path><vendor>Adware.Elex</vendor><action>success</action><hash>3497ffd0abfd79bd4f056f90847cc040</hash></folder> -<folder><path>C:\Program Files (x86)\Maoha\MaohaAP</path><vendor>Adware.Elex</vendor><action>success</action><hash>3497ffd0abfd79bd4f056f90847cc040</hash></folder> -<folder><path>C:\Program Files (x86)\Maoha\MaohaAP\drv64</path><vendor>Adware.Elex</vendor><action>success</action><hash>3497ffd0abfd79bd4f056f90847cc040</hash></folder> -<file><path>C:\Program Files (x86)\Maoha\MaohaAP\DIFxAPI.dll</path><vendor>Adware.Elex</vendor><action>success</action><hash>3497ffd0abfd79bd4f056f90847cc040</hash></file> -<file><path>C:\Program Files (x86)\Maoha\MaohaAP\drv64\DIFxAPI.dll</path><vendor>Adware.Elex</vendor><action>success</action><hash>3497ffd0abfd79bd4f056f90847cc040</hash></file> </items> </mbam-log>



Title: Re: Spyhunter loop booting upon opening laptop
Post by: Mark13 on March 29, 2017, 05:17:44 PM
heres from Junkware Removal

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.2 (03.10.2017)
Operating System: Windows 7 Home Premium x64
Ran by Mark (Administrator) on Thu 03/30/2017 at  6:29:06.71
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 64

Successfully deleted: C:\ProgramData\mntemp (File)
Successfully deleted: C:\Users\Mark\AppData\Local\{091259BD-7AFA-41CE-BF68-0D85C58DDB9F} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{0B2465EF-1332-4B5A-B7AD-9012237D17DD} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{1555EB62-E5B9-42EE-8B34-1E5B649C3629} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{15A4CC18-6196-4312-A58B-ECAA29DBA271} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{1641A1FD-0EBC-4B59-86FC-7927D1AC33E4} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{1E4FFF5E-F5DC-4FC5-9D83-D637BDA54011} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{2065A8D9-A7C8-4AF1-B6EB-2B81FF4C4DD9} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{217A5E3E-7AC2-4171-8BA8-84084075D6DF} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{2545CD94-D90C-4651-9BEB-DDDEC09CE4F5} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{36325C61-A94C-45FD-9C10-FEE7CACB0BAB} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{3A0C0E46-387C-4EF2-ABDD-4F6F8BC3B5E0} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{41A4AB3F-28BD-4131-8D11-F0548872EE34} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{460BD67B-0500-45D2-AA58-38B1DDE03560} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{49CCD4A4-E79F-45C4-90E9-D774D7209BC1} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{57B53BD7-7B00-4E23-A21F-5DB088AF0BC0} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{5B7875DA-306B-4292-81EE-17A93DB26A33} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{673ED2A9-8AFA-4F45-AB8A-F79F93CC1EB2} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{6C84405A-0DDE-4A61-A6D6-C149954443BF} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{8633E9A8-9DAA-4743-AA46-96FD746A1850} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{89313EFF-9BAD-4D74-8948-8C70D0B118DD} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{92B1CE07-D2A9-42C7-A2BE-D95741B06DFE} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{95B90087-DD67-4466-B313-A9EC782DAA52} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{9F6D17F5-6FE6-4AB2-813A-075C28058FF4} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{AE5A120F-0602-4DB5-9851-9B09D6DB238C} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{B6BF4A3F-7FFD-4506-B1C1-ECCB57CDF0F6} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{CFF3A1D6-7589-4DA8-B3F0-C2886CBAE518} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{D036F6F2-4E31-4302-862F-09D63EB979EA} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{D0AEB966-1ABE-4D9F-881E-AA3B9418AD51} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{D1BA40CB-5061-4C85-A44F-445933B08F84} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{D50773DE-C8B7-45BF-AD62-7A592C4055CD} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{E03D91F5-BF20-4404-A18D-8B9998EF767F} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{E38FB17D-0EE7-40D3-BF13-C277E8D2B02B} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{F3E07B4E-D48B-44C5-AC2D-364F423CECC6} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{F6F49493-A71E-4C5B-9DC7-AA30F4D9FA68} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{F7904DC5-E994-4790-9203-8FE7176AC632} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{F9FA5CC9-AEEA-4A9A-B8CD-DC81A6689E3B} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{FE5AEAB9-216A-498B-83BF-6A5E6B0939B7} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\{FEC59792-26AB-450F-B217-ADBAA1E40360} (Empty Folder)
Successfully deleted: C:\Users\Mark\AppData\Roaming\pcpro (Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0PS72R2M (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1YAMZOTI (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\62AXOPQ5 (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BU0Z68VF (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FZG8CKJ5 (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\L578D28T (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LIXMVQOA (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QJSABC46 (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TEHI80TY (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UP9HA8LW (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WUUD2ZC9 (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Mark\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YXD3BAXY (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0PS72R2M (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1YAMZOTI (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\62AXOPQ5 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BU0Z68VF (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FZG8CKJ5 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\L578D28T (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LIXMVQOA (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QJSABC46 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TEHI80TY (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UP9HA8LW (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WUUD2ZC9 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YXD3BAXY (Temporary Internet Files Folder)



Registry: 5

Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{A444E592-FD60-468F-8F2C-E3209904BEA3} (Registry Key)
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D7C259D7-A467-4391-A2C8-C6B45E965457} (Registry Key)
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{DA0335DF-5231-4F14-A353-6A3563BDD3DF} (Registry Key)
Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} (Registry Key)
Successfully deleted: HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} (Registry Key)




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 03/30/2017 at  6:42:22.98
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Title: Re: Spyhunter loop booting upon opening laptop
Post by: Mark13 on March 29, 2017, 05:18:32 PM
lastly from SecurityCheck

Results of screen317's Security Check version 1.014 --- 12/23/15 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````[/u]
 Windows Firewall Enabled! 
Microsoft Security Essentials   
 Antivirus up to date! 
`````````Anti-malware/Other Utilities Check:`````````[/u]
 Java 8 Update 101 
 Visual Studio Extensions for Windows Library for JavaScript
 Java version 32-bit out of Date!
  Adobe Flash Player 12.0.0.70 Flash Player out of Date! 
 Adobe Reader 9 Adobe Reader out of Date!
 Mozilla Firefox 37.0.1 Firefox out of Date! 
 Google Chrome (56.0.2924.87)
 Google Chrome (SetupMetrics...)
````````Process Check: objlist.exe by Laurent````````[/u] 
 Microsoft Security Essentials msseces.exe
 Windows Defender MSMpEng.exe
 Microsoft Security Client Antimalware MsMpEng.exe 
 Microsoft Security Client Antimalware NisSrv.exe 
`````````````````System Health check`````````````````[/u]
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````[/u]
Title: Re: Spyhunter loop booting upon opening laptop
Post by: SuperDave on March 29, 2017, 06:37:02 PM
The MBAM log is not correct. Please try running it again.
Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.

First Verify your Java Version (http://www.java.com/en/download/installed.jsp)

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the Sun Java Runtime Environment (http://www.majorgeeks.com/Sun_Java_Runtime_Environment_d4648.html).

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download JavaRa (http://raproducts.org/click/click.php?id=1) and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: The Java Quick Starter (JQS.exe) (http://java.sun.com/javase/6/docs/technotes/guides/jweb/otherFeatures/jqs.html) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
*********************************************
Update your Adobe Reader. get.adobe.com/reader (http://get.adobe.com/reader/).

Be sure to uncheck the Free McAfee Security Scan so it isn't installed.
Title: Re: Spyhunter loop booting upon opening laptop
Post by: Mark13 on March 30, 2017, 04:28:06 AM
hello Dave,
ive managed to find the log of the 1st scan
here it is
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 3/30/2017
Scan Time: 5:33 AM
Logfile: mbam.txt
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2017.03.29.07
Rootkit Database: v2017.03.11.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Mark

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 401859
Time Elapsed: 40 min, 17 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 3
Adware.Elex, C:\Program Files (x86)\Maoha, Quarantined, [3497ffd0abfd79bd4f056f90847cc040],
Adware.Elex, C:\Program Files (x86)\Maoha\MaohaAP, Quarantined, [3497ffd0abfd79bd4f056f90847cc040],
Adware.Elex, C:\Program Files (x86)\Maoha\MaohaAP\drv64, Quarantined, [3497ffd0abfd79bd4f056f90847cc040],

Files: 2
Adware.Elex, C:\Program Files (x86)\Maoha\MaohaAP\DIFxAPI.dll, Quarantined, [3497ffd0abfd79bd4f056f90847cc040],
Adware.Elex, C:\Program Files (x86)\Maoha\MaohaAP\drv64\DIFxAPI.dll, Quarantined, [3497ffd0abfd79bd4f056f90847cc040],

Physical Sectors: 0
(No malicious items detected)


(end)
Title: Re: Spyhunter loop booting upon opening laptop
Post by: Mark13 on March 30, 2017, 04:28:51 AM
and heres the new scan

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 3/30/2017
Scan Time: 5:21 PM
Logfile:
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2017.03.30.02
Rootkit Database: v2017.03.11.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Mark

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 401969
Time Elapsed: 42 min, 22 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)
Title: Re: Spyhunter loop booting upon opening laptop
Post by: Mark13 on March 30, 2017, 04:49:31 AM
and done updating the java and adobe
Title: Re: Spyhunter loop booting upon opening laptop
Post by: SuperDave on March 30, 2017, 04:01:47 PM
I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
 ESET OnlineScan (http://eset.com/onlinescan)

•Click the (http://i424.photobucket.com/albums/pp322/digistar/esetOnline.png) button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
•Check (http://i424.photobucket.com/albums/pp322/digistar/esetAcceptTerms.png)
•Click the (http://i424.photobucket.com/albums/pp322/digistar/esetStart.png) button.
•Accept any security warnings from your browser.
•Check (http://i424.photobucket.com/albums/pp322/digistar/esetScanArchives.png)
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push (http://i424.photobucket.com/albums/pp322/digistar/esetListThreats.png)
•Push (http://i424.photobucket.com/albums/pp322/digistar/esetExport.png), and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the (http://i424.photobucket.com/albums/pp322/digistar/esetBack.png) button.
•Push (http://i424.photobucket.com/albums/pp322/digistar/esetFinish.png)
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt
Title: Re: Spyhunter loop booting upon opening laptop
Post by: Mark13 on April 02, 2017, 12:15:30 AM
hello sorry for the late reply
heres whats in the log file

C:\AdwCleaner\quarantine\files\hazelwxpmlmljlxelkhjeeqlnbnglghp\Setup\BExternal.dll   a variant of Win32/Toolbar.Babylon.C potentially unwanted application   
C:\AdwCleaner\quarantine\files\hazelwxpmlmljlxelkhjeeqlnbnglghp\Setup\IECookieLow.dll   a variant of Win32/Toolbar.Babylon.E potentially unwanted application   
Title: Re: Spyhunter loop booting upon opening laptop
Post by: SuperDave on April 02, 2017, 03:28:31 PM
How's your computer working now? Any improvement?
Title: Re: Spyhunter loop booting upon opening laptop
Post by: Mark13 on April 03, 2017, 10:03:06 AM
it runs much faster now even the processes
but when i still boot the spyhunter loop booting is still there via grub4dos
Title: Re: Spyhunter loop booting upon opening laptop
Post by: SuperDave on April 03, 2017, 01:15:07 PM
Quote
but when i still boot the spyhunter loop booting is still there via grub4dos
Could you please give me a screenshot of that?

How to post screenshots or images (http://www.computerhope.com/forum/index.php/topic,61232.0.html)
Title: Re: Spyhunter loop booting upon opening laptop
Post by: Mark13 on April 09, 2017, 03:08:17 AM
here it is
this happen when i open the laptop



[attachment deleted by admin to conserve space]
Title: Re: Spyhunter loop booting upon opening laptop
Post by: Mark13 on April 09, 2017, 03:10:28 AM
just like what happen to handyric
saw it on his youtube channel

https://youtu.be/tkYm7YR2jHQ
Title: Re: Spyhunter loop booting upon opening laptop
Post by: SuperDave on April 09, 2017, 12:33:36 PM
Ok, I see. You can try uninstalling and re-installing Spyhunter to see if it makes any difference. This is just a problem with that program.
Title: Re: Spyhunter loop booting upon opening laptop
Post by: Mark13 on April 16, 2017, 10:25:24 AM
nothing happens sir
its still there
Title: Re: Spyhunter loop booting upon opening laptop
Post by: SuperDave on April 16, 2017, 11:37:46 AM
Uninstall Spyhunter and see if it makes and changes.
Title: Re: Spyhunter loop booting upon opening laptop
Post by: Mark13 on April 17, 2017, 04:15:05 AM
nothing changes sir

ive installed and uninstalled it a couple of times
Title: Re: Spyhunter loop booting upon opening laptop
Post by: SuperDave on April 18, 2017, 04:02:55 PM
I want you to un-install it only. No re-install and see if it makes any difference.
Title: Re: Spyhunter loop booting upon opening laptop
Post by: Mark13 on April 23, 2017, 09:12:49 AM
still there sir
ive uninstalled spyhunter
no changes
Title: Re: Spyhunter loop booting upon opening laptop
Post by: SuperDave on April 23, 2017, 11:02:41 AM
Ok. With Spyhunter uninstalled please run MBAM, AdwCleaner and JRT again to see if we can clear that problem.
Title: Re: Spyhunter loop booting upon opening laptop
Post by: Mark13 on April 30, 2017, 10:26:02 AM
ok sir i will update you when im done thanks
Title: Re: Spyhunter loop booting upon opening laptop
Post by: Mark13 on May 10, 2017, 06:22:52 AM
hello sir
ive run MBAM, AdwCleaner and JRT
and its still there

Title: Re: Spyhunter loop booting upon opening laptop
Post by: SuperDave on May 10, 2017, 02:31:09 PM
Can you explain to me when you start your computer and when this shows up?