Computer Hope

Software => Internet browsers => Topic started by: joodyanne on May 05, 2017, 05:16:26 PM

Title: Microsoft Edge
Post by: joodyanne on May 05, 2017, 05:16:26 PM

On my laptop which has Windows 10, Microsoft Edge will not open at all.    Can someone tell me what to do please?
Judy

Title: Re: Microsoft Edge
Post by: DaveLembke on May 06, 2017, 11:07:10 AM

Friend of mine had same issue. He used a restore point to get edge to work again. Somehow it got corrupted. On another friends system where edge stopped working Firefox was placed onto a thumb drive and installed as a browser replacement in which they then were able to download malwarebytes and remove infection that killed edge. So these are 2 methods. 3rd method would be get all your data off of the computer and then perform clean install from recovery media.

Title: Re: Microsoft Edge
Post by: joodyanne on May 06, 2017, 05:40:40 PM

Thanks Dave.    Malwarebytes and rebooting helped me re-establish Microsoft Edge.    Don't know why I didn't think of it myself!