Computer Hope

Microsoft => Microsoft Windows => Windows 10 and 11 => Topic started by: nopr guy on May 16, 2017, 02:29:52 PM

Title: Cant install updates
Post by: nopr guy on May 16, 2017, 02:29:52 PM

its been a long time since i was able to install a cumulative update i always get the same error during installation 'installation could not be completed undoing changes' i only have this problem with cumulative updates....and i made sure that services are running...so what can i do? 64 bit and i have enough space for installation

Title: Re: Cant install updates
Post by: patio on May 16, 2017, 02:36:13 PM

What OS ? ? What error messages do you get ? ? is your Win ver. legit or not ? ?

Title: Re: Cant install updates
Post by: Computer_Commando on May 16, 2017, 05:31:42 PM

Windows 10 Release Information
https://technet.microsoft.com/en-us/windows/release-info.aspx

Title: Re: Cant install updates
Post by: nopr guy on May 17, 2017, 07:30:33 AM

win 10 64 bit home and yes its legit got it from microsoft's official page i dont remember exactly what the error message was but something like 0x800....maybe

Title: Re: Cant install updates
Post by: patio on May 17, 2017, 08:10:20 AM

Update Support is a Free phone call...

Title: Re: Cant install updates
Post by: nopr guy on May 23, 2017, 11:30:58 PM

all they did was remotely connect my pc to someone and check for updates...i don't see how that is helpful so am asking  you guys

Title: Re: Cant install updates
Post by: patio on May 24, 2017, 09:26:19 AM

If you talked to them they should have fixed the issue...not just checked your updates.

They do have a Hotfix for it...

Title: Re: Cant install updates
Post by: Computer_Commando on May 24, 2017, 11:37:46 AM

Windows Update Troubleshooter (https://support.microsoft.com/en-us/instantanswers/512a5183-ffab-40c5-8a68-021e32467565/windows-update-troubleshooter)

Title: Re: Cant install updates
Post by: nopr guy on May 28, 2017, 09:20:32 AM

nevermind i fixed it turns out i needed to update my win 10 from 1607 build to 1703 and update it to the last version manuallyi did it using the iso file everything worked!

Title: Re: Cant install updates
Post by: patio on May 28, 2017, 09:35:21 AM

If they had remoted they would have known which build was installed...