Computer Hope

Microsoft => Microsoft Windows => Windows 8 => Topic started by: cambot310 on May 24, 2017, 09:24:33 AM

Title: Windows 8 Surface RT completely out of space after failed Windows 10 update
Post by: cambot310 on May 24, 2017, 09:24:33 AM
Ok, so I have a Window's Surface (the first model that was released) and it says Windows 8 Pro on the back. It was working fine for a while but around the time when Windows 10 was being released I signed up for the update. I didn't know at the time that it didn't support Windows 10. I tried to run the update multiple times, but it failed each time. Shortly after, I ran out of space on the computer. I tried deleting my apps that I didn't use and I tried the whole thing where you go to Properties of Windows (C:) and click Disk Cleanup, but that didn't do much to help. It still ranges from about 200 MB to 30 MB of free space, to the point where Google Chrome gives me alerts saying that it lost the web page because there is no memory available. I've tried looking everywhere on the internet but couldn't find anyone with the same problem. If anyone could point me in the right direction for help or advise me on what I should do so I can use my computer again I would be so grateful. If you need any more information about my problem I'd be glad to give it but I'm not very computer savvy so I just tried to put everything I could think of into the question. Also, I don't know if this is relevant but the available space it says currently is 60.4 MB, total space being 50.5 GB, and the largest folder I could find in Windows (C:) is a folder labeled WINDOWS that takes up 41.8 GB on the disk (just plain size it says is 42.3 GB). Thanks again so much.
Title: Re: Windows 8 Surface RT completely out of space after failed Windows 10 update
Post by: patio on May 24, 2017, 09:29:58 AM
I would check at the manuf. site or in your Manual if it has a hidden factory restore partition...
That takes the device back to Day 1 status.

NOTE: Everything gets wiped so you will need to backup the data you want.