Computer Hope

Microsoft => Microsoft Windows => Windows 8 => Topic started by: Bryan on June 11, 2017, 11:31:46 AM

Title: How do I reset password
Post by: Bryan on June 11, 2017, 11:31:46 AM

I have a dell touchscreen desktop that belonged to a family member and it has windows 8 but I don't have the password so I can't login to it at all.  I only have the screen keyboard so have no function keys.  I am at a loss as to how I can get this computer functioning again.  A call to Dell was no help as I am no longer under warranty.  Any guidance would be appreciated.

Title: Re: How do I reset password
Post by: Geek-9pm on June 11, 2017, 12:24:30 PM

Members of this forum are kind of reluctant to help anybody with password issues.
Are you the original owner of this computer?
Do you have an account registered with Microsoft. Such as an e-mail account on Hotmail  or Outlook? A common practice is to use the same password for the e-mail and the computer log in.

Now then, here is what you might do. Try to reboot in the safe mode. This is done by hitting the F8 key early in the boot up. You should get a log in screen that lets you use the system administrator.

Title: Re: How do I reset password
Post by: Salmon Trout on June 11, 2017, 03:44:46 PM

If the "family member" does not know the password, it's a brick.

Title: Re: How do I reset password
Post by: patio on June 11, 2017, 04:04:19 PM

 8)

Title: Re: How do I reset password
Post by: Geek-9pm on June 11, 2017, 06:04:58 PM

I wonder which model of a Dell touch Screen doesn't have some way to recovery from a lost password. It would help if the poster r gave the model number.

Title: Re: How do I reset password
Post by: patio on June 11, 2017, 07:06:37 PM

Don't matter what model Geek...we don't assist with it.

Title: Re: How do I reset password
Post by: Geek-9pm on June 11, 2017, 07:11:08 PM

Quote from: patio on June 11, 2017, 07:06:37 PM

Don't matter what model Geek...we don't assist with it.

Understood.
He said there are no functio9n keys.
 Just wondering how do you do setup or  diagnostics if there are no alternative ways to boot the PC. Does Dell make touchscreens that have to way to be serviced?

Title: Re: How do I reset password
Post by: patio on June 11, 2017, 07:51:13 PM

Why do you persist ? ?

Read the Forum Rules and drop it...

Title: Re: How do I reset password
Post by: Geek-9pm on June 11, 2017, 07:55:40 PM

I am sorry if I broke some  rule. I was not aware that I broke some rule.

Title: Re: How do I reset password
Post by: Salmon Trout on June 16, 2017, 06:03:21 AM

Quote from: Geek-9pm on June 11, 2017, 07:55:40 PM

I am sorry if I broke some  rule. I was not aware that I broke some rule.

A rule about no help for bypassing passwords?