Computer Hope
Hardware => Hardware => Topic started by: 810311 on August 12, 2017, 03:09:32 PM
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Hello,
Problem: screen went black while watching a video on youtube and didn't go back to normal, restarted computer and received message overclocking failed (see file attached), next day screen went black while on Skype video call, rebooted computer in safe mode with system recovery option
Any advice is appreciated
[attachment deleted by admin to conserve space]
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If you haven't in fact done any overclocking yourself you need to replace the CMOS battery...
Part # CR2032...available anywhere.
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thanks for the quick reply, patio. no, i never done any overclocking myself
just to make sure i buy the right one, can you take a look at this link http://www.canadacomputers.com/product_info.php?cPath=2_1249_744&item_id=079255 (http://www.canadacomputers.com/product_info.php?cPath=2_1249_744&item_id=079255)
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your ASUS mobo; https://www.asus.com/Motherboards/M5A97/ takes a CR2032 as stated by patio.
it could well be the issue.
I've also seen examples where it's a corrupted BIOS and if you hit F1 and go into the BIOS settings and find the 'reset to factory settings' that may fix your issue as well.
but doing so will then make you re-configure it for your specific needs - like adjusting date/time, show or hide the bootup screen, how long to display boot messages etc etc etc.
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understood. thanks Mark. i just checked my battery manufacture - it is Newsun CR2032 3V lithium battery. my guess is manufacture is not important as long as it is same type of battery CR 2032. so i can buy the one made by Philips for example or other company...
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Manuf dont matter...Remove all power when replacing it and you should be good to go...
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got it. thanks. if the problem persists, i will let you know, guys
thanks again
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With the 2032 batteries the brand isn't critical, what really matters is whether the voltage measures 3 Volts or pretty close to 3 Volts within about +/- 0.10 volts,( tenth of a volt ) and holds steady at this voltage without diving to below 2.9 volts when testing for about 10 seconds on a meter is whats important.
If you have a multimeter you can pop the battery out and measure for 3 Volts. If its lesser than 2.9 Volts then replace it. Brand new they will generally measure 3.00 to 3.10 volts. As they age and drain they slowly drop to a voltage that motherboards will complain about them being dead, but if borderline it can cause problems without triggering the failed battery CMOS message.
If you dont have a multimeter, the 2032 batteries are pretty cheap and you wont be out more than a few dollars if its not the battery. I have had borderline CMOS batteries wig out a motherboard before so its a good direction to start in as Patio suggested.
In your BIOS I would also go to the section that is usually the last page of BIOS's where you can "Reset to Default" Settings just to be sure that no overclocking or voltage values for RAM etc are outside of normal factory settings. Mark also suggested this.
Just about every store that sells button cell / coin cell batteries sell the 2032. They are even in some pharmacy's in the battery section.
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I've replaced the battery and loaded default settings by pressing F5 and then "Save Changes/Exit" (please see image attached)
Is there any additional testing that needs to be done?
[attachment deleted by admin to conserve space]
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best testing now is to just use the PC normally and see if the error returns. 8)
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got it. thanks Mark. thanks again guys.