Computer Hope

Hardware => Hardware => Topic started by: Flurr on November 09, 2017, 02:01:51 AM

Title: Light won't turn off
Post by: Flurr on November 09, 2017, 02:01:51 AM

Hello.

I bought a new HP Elitebook back in August of this year (2017). I'm not sure exactly what model it is. Everything runs fine, but the light on the top won't turn off now. I opened up the laptop and the flap of plastic was open and displaying light. It was hard to get the flap closed, but even with it closed, it won't turn off.

After messing with it a bit and turning the laptop off and back on, I can press the button next to it to open it and it closes fine. The light refuses to turn off still, even with the flap closed.

Any help?

Title: Re: Light won't turn off
Post by: Ajfer03 on November 09, 2017, 08:07:06 AM

Ok, so this may not work, but I suggest holding down the power button until the laptop turns off, then if that doesn't work, try and remove the battery, hit the power button a few times, put the battery back in and try turning it on. If the light still stays on or you can't remove the battery, try running the battery dead. I'm not an expert in the hardware section, but I hope this helps.