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Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: Michael on January 06, 2018, 08:01:05 AM

Title: Error Getting Win 7 SP1 64 bit Through Windows Update
Post by: Michael on January 06, 2018, 08:01:05 AM

When I try to get the Windows 7 Service Pack 1 for x64-based Systems (KB976932) through Windows Update, it fails with the error code 8024200D.

I've tried multiple troubleshooting suggestions but none works, including the Windows Update Troubleshooter and clean reboot.

Title: Re: Error Getting Win 7 SP1 64 bit Through Windows Update
Post by: DaveLembke on January 06, 2018, 08:11:33 AM

Guessing this is a clean build of Windows 7 and your trying to patch to latest?  Was this Windows 7 installed from a download or original disc?

Title: Re: Error Getting Win 7 SP1 64 bit Through Windows Update
Post by: Salmon Trout on January 06, 2018, 12:39:18 PM

Why not download it manually?

Title: Re: Error Getting Win 7 SP1 64 bit Through Windows Update
Post by: Michael on January 06, 2018, 09:05:52 PM

Dave, it was an old laptop my sister-in-law gave me. I was actually trying to install the iTunes but it says I need SP1, which I then realized the Windows doesn't have SP1.

How do I check if it is a clean build, and if so, what should I do?

Title: Re: Error Getting Win 7 SP1 64 bit Through Windows Update
Post by: Michael on January 06, 2018, 09:07:30 PM

Salmon Trout, I have manually downloaded it from the Microsoft website, but it is an ISO image file. Should I burn it into a CD and execute it?

Title: Re: Error Getting Win 7 SP1 64 bit Through Windows Update
Post by: Salmon Trout on January 07, 2018, 02:24:17 AM

Quote from: Michael on January 06, 2018, 09:07:30 PM

Salmon Trout, I have manually downloaded it from the Microsoft website, but it is an ISO image file. Should I burn it into a CD and execute it?

Yes.