Computer Hope

Microsoft => Microsoft Windows => Windows 10 and 11 => Topic started by: Jim624 on March 07, 2018, 01:07:20 PM

Title: no 300Mbps
Post by: Jim624 on March 07, 2018, 01:07:20 PM
Just upgraded to 300Mbps DL 20Mbps Ul........I amgetting the 20mb upload but onky 85mb DL......I have plugged straight from computer to modem....changed the IP (i'm static) and I still am onky getting 85MB.
The ISP tech came out swappred out the modem, and rewired everything from the box to the modem. Still getting 85Mbps.....I have a dual band ethernet card so that's not the issue. On the ISP tech's equiment/meter he was getting the 300mbps. So.....evidently there is a setting that is wrong on my computer.....any help ??
Title: Re: no 300Mbps
Post by: DaveLembke on March 07, 2018, 01:30:28 PM
What is the make/model of the computer?

What speed does the computer say its connected at to the modem? A wired connection will be usually 100mbps or 1000mbps
Title: Re: no 300Mbps
Post by: patio on March 07, 2018, 01:53:41 PM
Call the ISP back....BTW how did you change a static IP that's from the provider ? ?
Title: Re: no 300Mbps
Post by: BC_Programmer on March 07, 2018, 02:00:10 PM
I have plugged straight from computer to modem

....
I have a dual band ethernet card so that's not the issue.

"Dual Band" is a feature of wireless ethernet, so these two statements seem to be contradictory. If you have a "Dual Band" Adapter you may be using wireless instead of your wired connection which could impact speed based on the wireless signal.
Title: Re: no 300Mbps
Post by: Salmon Trout on March 08, 2018, 09:17:15 AM
You will only get the full speed of your connection when you connect to a host that can send data at that speed. To truly test your connection go to a good "speed test" site based in your country.
Title: Re: no 300Mbps
Post by: spankBot on April 01, 2018, 09:58:39 AM
Agreed. You need a reputable test utility to test your max. Dual refers to channels 2.4/5 GHz so that the router can switch to 5GHz(Gaming) for less congestion. Also keep in mind that Windows uses network resources for update and keep in mind the other devices that may be on  your network eating up resources. Also keep in mind ''300 mega bits (not bytes)'' in the internal network devices theoretical network max and will provide speed as needed based on protocols,hardware limitation,and alike. It is not going to pump 300mps on everything you do. Your ISP scales output based on usage. Talking to the outside world will be slower than internal network transfer speeds. If your only issue is DL/UL speeds,everything is working fine... then accept this or downgrade.