Computer Hope
Hardware => Hardware => Topic started by: rana on March 28, 2018, 08:29:23 PM
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My PC used to restart randomly before. It stopped restarting when I went to advanced settings and disabled the restart function . Now I have changed my hard drive . I have also disabled the restart function again. but now whenever I start my computer there is a black screen and a restart loop without even loading the bios . I am getting stress and chest pain because of this pls help.
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way more info needed.
make/model, OS, age, desktop/laptop, why was the drive changed, and anything else that can help.
I'm guessing the restart was the symptom and by ignoring (and bypassing) that, the actual cause has still been there, maybe getting worse.
did the 'black screen and restart loop' happen straight after the drive was replaced?
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It was a custom built PC. I cant tell everything because it shows a black screen.
core: Intel dual core (unparked) speed 2.94 gigahertz
ram: 4GB ddr3
graphics card: geforce gt 710 1GB
drive: 160 GB sata drive
OS: windows 8.1 64 bit
age:3-4 years old
I Had to change the drive because the drive 'died'. I don't know why .
Before that I had a 500 GB drive , There was a pink screen error and the drive got corrupt. So I switched to a 25- GB hard drive . The restarting problem started a few weeks after I switched the drive . sometimes It did not restart for even 8 hours straight but sometimes there was a restart loop . I fixed it or rather stopped it by disabling the restart function. later the hard drive died and I again replaced it with a 160 GB hard drive . It started restarting and this time there was the black screen and restart loop which goes like restart-restart-restart-shutdown-boot up-repeat.
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160GB drives haven't been available for eons so I'm guessing it was an old drive and I'm further guessing perhaps it has gone pear-shaped.
can you boot the PC into Safe Mode?
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It does not even load into the bios as it shows the black screen.
I personally think the black screen is due to the continues restart that happens as soon as the computer starts.
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any writing on the screen at all when the PC starts (or tries to start)?
so you can't even hit F2 or Del (or whatever you BIOS requires to enter it)?
sounds like major hardware failure.
have you tried disconnecting everything; mouse, keyboard, hard drive, CD unit, even memory and restarting.
you should get a POST failure of 3 beeps (providing the mobo has a speaker), this is good. turn it off, add one stick of memory back in and restart.
you should get one beep (this is normal and good) and from there try to enter the BIOS.
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No writing on the screen as it restarts as soon as I boot it up.
usually whenever you boot up there will be a bios screen . Even that does not show up as the pc restarts before that
No i did not do that and will do it now.
How do I enter the bios after entering 1 stick of memory
Could it be power problem as 1 plug point gives power to cpu,display,speakers. We get 220 volts of power so...
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when you hit the power button to turn it on, do the fans spin up and the LED power light and hard drive light come on?
but no writing on the screen at all is not good and does suggest a power issue, or a major hardware fault somewhere, like the motherboard.
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First of all I thank you for spending time on me .
The fan is running , The Led power light is on as it restarts so fast that it looks like it is on and I do not know how to check if the drives working.
???
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Look up your Manual to find out how to enter Setup...(BIOS)...
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I did not touch my PC for 2 days as I was in my relatives house . So to follow your instructions I took my pc to a different room as it was easier to remove parts from there. I did not here the 3 beeps but when I assembled it again (in the new room) it did not restart till now. Also I forgot to mention that my plug point has a extension cord attached to it . My CPU's , monitors's, speaker's power is connected to it
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Also I did this once . I wanted to clean my pc so I took it to the new room and well no restart. But it used to restart without any extension cord before (when I was using the 250 GB hard drive)
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Boot options-boot order-boot from cd/dvd-exit.
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I do not know how to check if the drives working.
as long as the room/PC is quiet enough, you should be able to hear the hard drive 'spin up' and click and groan.
it still sounds like it has a hardware issue - but with your description of moving it and it sounding like it worked for a while, try replacing all the power cables/power boards and using a different wall socket - maybe you'll get lucky.
but I think we are at the point where your experience/knowledge is hitting its limit which is also a great time to bring in the professional help. ;) :)
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Look up your Manual to find out how to enter Setup...(BIOS)...
Do this...do you get a screen ? ?
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yes I do
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Great...that eliminates most of the hardware issue it could be...
You stated a new HDD and a freshi install...did it ever work since then ? ?
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if the latest drive in that PC is the 160GB unit (not sure as it has gotten a bit messy now) and unless it's been shelved in its original packaging all this time, then I don't think the drive is new.
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yes
I did
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Ok I was playing minecraft in the New room it restarted here and now whenever I play minecraft it restarts.
No the hard drive was not shelved
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My 160 GB hard drive was not packed but my 250 GB one was packed
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so it is all OK now as long as you don't play Minecraft?
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Went from endless boot loop to black screen to playing Minecraft...who knows ? ?
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So whenever I played minecraft it used to restart until I removed everything and assembled it again. It does not restart again I think(Did not play again).
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ok, fingers crossed then...
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Sorry I had gone some where. Whenever my pc restarts all have to do is remove the hard drive parts and assemble it again
then it does not restarts