Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: Michael on June 03, 2018, 10:32:30 PM

Title: Administrator Login for Recovery
Post by: Michael on June 03, 2018, 10:32:30 PM

My sister-in-law gave me an old Dell Inspiron 13 laptop. The OS seems to have a corrupted webio.dll issue which I can't fix with any solution I can find on the internet. The laptop doesn't seem to come with a recovery disk, but there is a recovery partition within it.

As I run the recovery, I was prompted to log in to the administrator account, which is not same with the one in User Account:

(http://i57.photobucket.com/albums/g222/MichaelTCT/Forums/Computerhope/Dell_zpsmsfiblpf.jpg~original) (http://s57.photobucket.com/user/MichaelTCT/media/Forums/Computerhope/Dell_zpsmsfiblpf.jpg.html)

I've tried all the possible passwords that my sister-in-law can remember, but non works.

Any solution to this?

Thank you.

Title: Re: Administrator Login for Recovery
Post by: Geek-9pm on June 03, 2018, 10:56:36 PM

It matters which Windows OS you have.
https://www.zdnet.com/article/windows-10-tip-how-to-enable-the-built-in-administrator-account-and-why-you-shouldnt/
The above is for windows 10.

In Windows XP you boot in safe mode and the administrator might have a blank password.

If you are unable to get in in the system the proper way, you might consider a  sort of kind of of 'hack' by using a Linux demo CD. It is rather involved.
But before doing that, watch some videos. Search You Tube for:
Videos of how to enable the built-in administrator account
..and you might find a solution.   :)

Title: Re: Administrator Login for Recovery
Post by: Michael on June 04, 2018, 11:27:20 AM

Hi Geek,

Thank you. I am able to run the recovery with the enabled built-in administrator account.

Cheers!

Title: Re: Administrator Login for Recovery
Post by: Geek-9pm on June 04, 2018, 11:43:00 AM

Glad it worked.
What system? Windows XP?

Title: Re: Administrator Login for Recovery
Post by: patio on June 04, 2018, 03:48:19 PM

Sure looks like it...may be Win2K.

Title: Re: Administrator Login for Recovery
Post by: BC_Programmer on June 04, 2018, 05:56:25 PM

The lower part of the screenshot looks like Windows 7. The upper part has $HomegroupUser$ in the list- that suggests Windows 7 since that is when MS added Homegroups.

Title: Re: Administrator Login for Recovery
Post by: patio on June 04, 2018, 06:00:31 PM

Good catch BC...thanx.

Title: Re: Administrator Login for Recovery
Post by: Michael on June 04, 2018, 08:34:48 PM

Geek, it's a Win 7.

I thought this board is for Windows Vista and 7?  ;)

Cheers ^^

Title: Re: Administrator Login for Recovery
Post by: Geek-9pm on June 04, 2018, 08:58:01 PM

You were in the right place.  ;D