Computer Hope

Software => Computer viruses and spyware => Topic started by: khojdo0 on June 28, 2018, 05:36:36 PM

Title: Not able to uninstall avast antivirus
Post by: khojdo0 on June 28, 2018, 05:36:36 PM
Dear all, i'm trying to uninstall avast antivirus from my computer but the avast's deepscreen feature keep cancelling my removal process.
Title: Re: Not able to uninstall avast antivirus
Post by: SuperDave on June 28, 2018, 07:06:04 PM
Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
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Are you uninstalling Avast by going to the Control Panel and selecting Programs and Features?

AVAST! Removal Tool - Avast! uninstall utility (http://www.avast.com/eng/avast-uninstall-utility.html)
Title: Re: Not able to uninstall avast antivirus
Post by: khojdo0 on June 28, 2018, 07:37:55 PM
I just solved the issue few minutes ago, But used the different method  :) .I disabled the deepscreen feature of avast following this article :- https://althow.com/disable-deepscreen-avast/ (https://althow.com/disable-deepscreen-avast/) and then removed my avast from program and features. anyways thanks for your reply.
Title: Re: Not able to uninstall avast antivirus
Post by: SuperDave on June 29, 2018, 03:27:32 PM
You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.