Computer Hope

Hardware => Hardware => Topic started by: Guzeppi on August 01, 2018, 02:40:30 PM

Title: Shut Down button
Post by: Guzeppi on August 01, 2018, 02:40:30 PM

My Shut Down Button in WDs 10 has disappeared.

When I click on START I get the full menu of all programs on my computer, but notthte SHUT DOWN BUTTON, which usually pops up at the base of the said menu.

Thanks for helping me, an 80-yr-old with a computrer headache

Guzeppi

Title: Re: Shut Down button
Post by: Mark. on August 01, 2018, 04:28:23 PM

so when you click the Start icon (bottom left of screen), and the pop-up menu options appear, do you not see a Power icon directly above the Start button?
hover your mouse over it and it should say Power.
clicking that will give you Sleep, Shutdown and Restart choices.

what version of Win10 do you have, latest is 1803, Build 17134.191
to find out, click the Start button and literally start typing winver and click the top match.

Title: Re: Shut Down button
Post by: Ajfer03 on August 03, 2018, 11:48:38 AM

If this issue somehow is not fixed, you can always shut down your computer by hitting CTRL+ALT+DEL(Delete) on your keyboard and a screen should come up That says: Lock, Switch User, Sign Out, Change a Password, Task Manager , and cancel. Don't click any of those, go to the bottom right corner and there should be a power button there next to a 3/4th circle, like this picture. Just click that and you should be able to shut down.