Computer Hope
Software => Internet browsers => Topic started by: Monkey on March 14, 2006, 07:10:27 AM
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Hi, can someone please help me.
Everytime i try to log into msn, my yahoo email account or my hotmail account, my computer wont let me.
I've done a scan using ewido but that didn't change anything, PLEASE HELP, i need to be able to access my email.
Thanks
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And the error is?
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It says Page Cannot Be Displayed
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Which browser are you using? When did this start? Do you have virus/Spyware protection? Have you contacted either service provider about this? Are you the administrator of this computer? Are any parental internet controls installed?
Flame
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Set IE to the defaults.
1. Start
2. Settings
3. Control Panel
4. Internet Options
5. Security tab
6. Reset all 4 security zones to Default
1. Start
2. Settings
3. Control Panel
4. Internet Options
5. Privacy
6. Restore 1 Default button
1. Start
2. Settings
3. Control Panel
4. Internet Options
5. Advanced
6. Restore 1 Default button
You may need to do the following as well
1. Start
2. Settings
3. Control Panel
4. Internet Options
5. General tab
6. Remove cookies, temporary files and history
Kudos to Raptor.
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I've done all that and still doesn't work, the message box comes up telling me im about to view pages over a secure connection, then when i click ok, it says the page cannot be displayed.
I've scanned my computer using various software that i've downloaded but to delete all the infections i have to buy the software, which i can't because my computer won't let me
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Do you think re-intalling windows would help or not.
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I've scanned my computer using various software that i've downloaded but to delete all the infections i have to buy the software, which i can't because my computer won't let me
That's a worry. :o :o :o
To answer your question, yes a clean install will get rid of the infections.
First see if you can run an online scan.
http://www.pandasoftware.com/products/activescan.htm
If you can't, see if you can carry out the following steps.
I guess you have to weigh up what is easier for you, a clean install Vs removing the infections.
Download, install & update...
CLEANUP
Ccleaner
ANTI SPYWARE
Ad-Aware
Spybot S&D
ANTI VIRUS
AVG Free (Set options to 'scan all files')
ANTI TROJAN
EWIDO (W2k & XP)
a-squared (aČ)
Turn off System Restore if applicable. (ME & XP users)
Run Ccleaner
Run Ad-Aware
Run Spybot
Run AVG Free
Run Ewido
Run a-squared (aČ)
Re-start in Safe Mode
Re-run AVG Free
Re-start in Normal Mode
Turn on System Restore if applicable. (ME & XP users)
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Please, please, please learn to use resources such as [highlight]SpywareWarrior (http://www.spywarewarrior.com/rogue_anti-spyware.htm)[/highlight] before downloading any old "Anti spyware" app that takes your fancy!
According to what you've installed (Most of it probably unknown to you), a format and reinstall may be your best option.
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Dont' woory i fixed my problem, it was quite simple really. I may still reinstall windows though cause there are other problems with my computer.
Thanks Anyway
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What was the solution?
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I have the same or similar problem. All of a sudden for no apparent reason I am no longer able to login to my yahoo account from my computer but I can login from another computer. Also, I cannot order anything from my computer I can go through all the steps (like on Ebay) until it gets to the actual final steps of ordering and it will go to a blank page and say it is not available.
Aside from this, everything else either online or off, seems to work just fine. The only real exception is that when I first open "Word" in any new session it always hangs for a long time at start-up.
PastorDen
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PastorDen, carry out the procedures listed [highlight]in this post (http://www.computerhope.com/cgi-bin/yabb/YaBB.cgi?num=1140729094/1#1)[/highlight] and post a Hijackthis logfile in a new thread when done.
If possible, zip the logfile and attach it rather than post it.